Front of House Crew in London

Front of House Crew in London

London Full-Time 20000 - 25000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Join our front-of-house team to provide fun and friendly service to guests.
  • Company: Vapiano, a laid-back Italian restaurant with a vibrant atmosphere.
  • Benefits: 50% off food, free meals, pension scheme, 28 days holiday, and career progression.
  • Other info: Enjoy social events, competitions, and training across different departments.
  • Why this job: Be part of a dynamic team in a fun environment with real growth opportunities.
  • Qualifications: Outgoing personality, team player, good organisational skills, and customer service focus.

The predicted salary is between 20000 - 25000 € per year.

The Company: Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 5 here in the UK. Our restaurants are spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, with orders usually taken via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.

The Role: Looking for the most vibey and service-minded people to join our waiting front-of-house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk! This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well-stocked at all times.

You will likely have:

  • Outgoing and energetic personality
  • Positive and active team-player
  • Good organisational skills
  • Customer service oriented
  • The ability to multi-task in a fast-paced environment
  • Good command of the English language

What’s the job like? Our front-of-house team are friendly, social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. As you’d expect evenings and weekends are our busiest times so you’ll likely need to be available to work at those times too! You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; some of our General Managers started their careers with us as Kitchen Porters!

The package:

  • 50% off food at any Vapiano restaurant for up to 4 people once a month
  • Free meals while working
  • Company pension scheme
  • 28 days holiday per year
  • A share of tips
  • Annual team party and plenty of social events
  • Regular incentives and competitions
  • Fun skills development with access to our gamified learning platform
  • Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)

Front of House Crew in London employer: Vapiano Tottenham Court Road

Vapiano is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those who thrive in a dynamic hospitality environment. With generous benefits such as 50% off food, free meals during shifts, and a strong focus on employee growth through training and career progression opportunities, Vapiano ensures that every team member feels valued and motivated. Located in spacious, inviting restaurants filled with natural light, our team enjoys a relaxed atmosphere that encourages creativity and camaraderie, making it a truly rewarding place to work.

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Contact Detail:

Vapiano Tottenham Court Road Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Crew in London

Tip Number 1

Get to know the vibe of Vapiano! Before your interview, pop into one of their restaurants. Observe how the staff interact with customers and the overall atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

Tip Number 2

When you’re chatting with the hiring team, let your personality shine! They’re looking for outgoing and energetic folks, so don’t hold back. Share a fun story about a time you provided great customer service or handled a busy shift like a pro.

Tip Number 3

Be ready to showcase your multi-tasking skills! During the interview, they might ask how you’d handle a busy night. Prepare a few examples of how you’ve juggled tasks in fast-paced environments before – it’ll show you can keep up with the Vapiano hustle!

Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Vapiano family. Let’s get you that Front of House Crew position!

We think you need these skills to ace Front of House Crew in London

Outgoing Personality
Energetic Attitude
Team Player
Good Organisational Skills
Customer Service Orientation
Multi-tasking Ability
Fast-paced Environment Adaptability

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that outgoing and energetic vibe that makes you perfect for our front-of-house team.

Tailor Your Application:Make sure to tailor your application to match what we’re looking for. Highlight your customer service skills and any experience you have in fast-paced environments. Show us why you’d be a great fit for our laid-back yet vibrant atmosphere!

Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and make sure to proofread for any typos. We appreciate a well-organised application that’s easy to read!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!

How to prepare for a job interview at Vapiano Tottenham Court Road

Show Your Personality

Vapiano is all about laid-back vibes, so let your outgoing and energetic personality shine during the interview. Be yourself and don’t be afraid to show your enthusiasm for providing great service!

Know the Menu

Familiarise yourself with Vapiano's menu before the interview. Being able to discuss the handmade pasta, pizza, and insalata will show your genuine interest in the restaurant and its offerings.

Demonstrate Team Spirit

As a front-of-house crew member, teamwork is key. Share examples of how you've worked well in a team before, especially in busy environments. Highlight your ability to support colleagues and create a friendly atmosphere.

Prepare for Fast-Paced Scenarios

Expect questions about handling busy shifts and multitasking. Think of specific situations where you successfully managed multiple tasks at once, and be ready to share those experiences to showcase your organisational skills.