At a Glance
- Tasks: Lead a dynamic team and ensure smooth store operations while delivering exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer with a passion for angling.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other branded products after probation.
- Other info: Great opportunity for career growth in a thriving business.
- Why this job: Be part of a supportive team that shares your love for fishing and customer satisfaction.
- Qualifications: Passionate about fishing with retail experience and leadership skills.
The predicted salary is between 25000 - 30000 € per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Sutton Store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe's leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager's absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store's strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Sutton - 39 Hours in Sutton in Ashfield employer: VanWonen
At Angling Direct, we pride ourselves on being the UK's leading fishing tackle retailer, offering a vibrant and supportive work environment for passionate anglers. As an Assistant Store Manager in Sutton, you'll not only lead a dynamic team but also enjoy generous employee benefits such as a 40% staff discount on Advanta products and opportunities for personal growth within a company that values collaboration and exceptional customer service. Join us to inspire others and make a meaningful impact in the angling community while developing your career in a thriving retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Sutton - 39 Hours in Sutton in Ashfield
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fishing and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local angling events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle customer complaints or motivate your team – they’ll want to see your leadership skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our angling family!
We think you need these skills to ace Assistant Store Manager - Sutton - 39 Hours in Sutton in Ashfield
Some tips for your application 🫡
Show Your Passion for Fishing:Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and can share that enthusiasm with our customers.
Tailor Your Experience:When detailing your previous roles, focus on experiences that relate to retail and leadership. We’re looking for someone who can step up and manage the store, so showcase any relevant skills or responsibilities you've had in past jobs.
Customer Service is Key:Emphasise your commitment to customer service in your application. We pride ourselves on delivering exceptional service, so share examples of how you’ve gone above and beyond for customers in the past.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Angling Direct.
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Be ready to discuss different types of tackle, techniques, and trends in the angling world. Showing your passion for fishing will resonate well with the team at Angling Direct.
✨Demonstrate Leadership Skills
Since the role involves stepping in for the Store Manager, be prepared to share examples of your leadership experience. Talk about how you've motivated teams or handled conflicts in previous roles. This will show that you're ready to take on responsibilities and lead by example.
✨Customer Service is Key
Angling Direct prides itself on exceptional customer service, so come armed with examples of how you've gone above and beyond for customers in the past. Highlight any specific situations where you turned a negative experience into a positive one.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the store's goals, team dynamics, or how they measure success. It shows you're genuinely interested in the role and eager to contribute to the team's success.
