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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: Join Angling Direct, the UK's top fishing tackle retailer, passionate about enhancing fishing experiences.
- Benefits: Enjoy a 40% staff discount on Advanta products and 25% on other brands after probation.
- Why this job: Be part of a supportive team that shares your love for angling and values your expertise.
- Qualifications: Must have solid fishing knowledge, retail experience, and strong leadership skills.
- Other info: Opportunity to grow in a dynamic environment while making a real impact in the angling community.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our new Burnley store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability. If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:
- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
Why Join Us?
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager - Burnley - 42.5 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Burnley - 42.5 Hours
✨Tip Number 1
Familiarise yourself with the latest fishing trends and products. Being knowledgeable about the angling industry will not only help you stand out but also demonstrate your passion for fishing during any interviews or discussions.
✨Tip Number 2
Network with other fishing enthusiasts and professionals in the industry. Attend local fishing events or join online forums to connect with potential colleagues and gain insights into what makes a successful Store Manager at Angling Direct.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Think of specific examples where you’ve led a team to achieve targets, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research Angling Direct's values and customer service philosophy. Understanding their commitment to customer satisfaction will allow you to align your answers and experiences with their expectations during the interview process.
We think you need these skills to ace Store Manager - Burnley - 42.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: In your application, make sure to highlight your passion for fishing. Share any personal experiences or achievements related to angling that demonstrate your enthusiasm and knowledge of the sport.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Store Manager role. Emphasise your leadership experience, retail background, and any relevant achievements in customer service or team management.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your excitement about joining Angling Direct. Discuss how your values align with their commitment to customer satisfaction and your vision for enhancing the store's performance.
Highlight Team Leadership Skills: Since the role involves leading a team, be sure to provide examples of your previous leadership experiences. Discuss how you have motivated teams, resolved conflicts, and achieved business goals in past roles.
How to prepare for a job interview at VanWonen
✨Show Your Passion for Fishing
Make sure to express your enthusiasm for fishing during the interview. Share personal experiences and knowledge about fishing techniques, gear, or local fishing spots. This will demonstrate your genuine interest in the industry and align with the company's values.
✨Highlight Leadership Experience
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership roles, how you motivated your team, and any successful strategies you implemented to achieve sales targets. Use specific examples to illustrate your impact.
✨Understand Customer Service Excellence
Angling Direct places a strong emphasis on customer satisfaction. Be ready to talk about your approach to delivering exceptional service, handling complaints, and ensuring a positive shopping experience. Consider sharing a story where you turned a negative situation into a positive outcome.
✨Prepare for Team Dynamics Questions
Expect questions about team dynamics and conflict resolution. Think of examples where you successfully managed team conflicts or supported colleagues in their development. This will show your ability to build effective teams and maintain a harmonious work environment.
