At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales in our angling retail store.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer with a passion for angling.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Other info: Be part of a collaborative team that values your expertise and growth.
- Why this job: Combine your love for fishing with a rewarding career in a supportive environment.
- Qualifications: Experience in retail, strong leadership skills, and a passion for fishing.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Reading store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager: Angling Retail Leader with Team Impact in Reading employer: VanWonen
VanWonen is an excellent employer for those seeking a rewarding career in the logistics sector, particularly as a Multimodal Operator near Grangemouth. With a strong emphasis on teamwork and professional growth, employees benefit from a competitive salary and a comprehensive benefits package, all within a supportive environment that values continuous improvement and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager: Angling Retail Leader with Team Impact in Reading
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fishing and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local angling events. Building relationships can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle team conflicts or customer complaints. Having solid examples ready will show that you’re not just a passionate angler but also a capable leader.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager: Angling Retail Leader with Team Impact in Reading
Some tips for your application 🫡
Show Your Passion for Fishing:Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and can share that enthusiasm with our customers.
Tailor Your Experience:When writing your application, focus on your relevant experience in retail and team leadership. We’re looking for specific examples of how you’ve motivated teams and delivered exceptional customer service, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. This will help us see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Be ready to discuss different types of tackle, techniques, and trends in the angling industry. Showing your passion and expertise will impress the interviewers at Angling Direct.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you resolved conflicts or improved team performance – this will demonstrate your capability to manage and inspire others.
✨Customer Service is Key
Angling Direct prides itself on exceptional customer service. Be ready to share your experiences in delivering outstanding service and how you’ve handled customer complaints. Highlighting your commitment to customer satisfaction will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Store Manager and how you would address them. This will show that you're proactive and ready to take ownership of the store's operations.
