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- Tasks: Lead a passionate team and ensure exceptional customer service in a dynamic retail environment.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Be part of a supportive team with opportunities for career growth and development.
- Why this job: Combine your love for fishing with a rewarding management role.
- Qualifications: Experience in retail and a passion for fishing are essential.
- Other info: Enjoy a vibrant workplace where your contributions truly matter.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni‑channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do:
- Take full ownership of the day‑to‑day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
Why Join Us?
At Angling Direct, you will be part of a friendly, supportive team that shares your passion for fishing. Whether you are helping find the perfect tackle or ensuring our store looks its best, you will play a key role in delivering an outstanding shopping experience.
Store Manager -Rayleigh (Full Time) 42.5 hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager -Rayleigh (Full Time) 42.5 hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fishing and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle customer complaints or motivate your team. Use real-life examples from your past experiences to demonstrate your leadership skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager -Rayleigh (Full Time) 42.5 hours
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and helping customers have a great experience.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this role. Emphasise your retail experience and any leadership roles you've had. We want to see how you can lead our team to success!
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to work with us at Angling Direct. Mention any relevant experiences or skills that make you a great fit for the Store Manager position. We love seeing candidates who do their homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing product knowledge before the interview. Being able to talk confidently about different tackle, techniques, and customer needs will show that you're passionate and well-informed, which is exactly what Angling Direct is looking for.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, resolved conflicts, or improved customer service. This will demonstrate your ability to manage and develop a team effectively, which is crucial for the Store Manager role.
✨Understand the Business Goals
Familiarise yourself with Angling Direct's business strategies and objectives. Be ready to discuss how you can contribute to increasing customer engagement and maximising profitability. Showing that you understand their vision will set you apart from other candidates.
✨Practice Your Customer Service Scenarios
Anticipate questions about handling customer complaints or difficult situations. Prepare some scenarios where you turned a negative experience into a positive one. This will highlight your commitment to exceptional service and your problem-solving skills, both of which are key for this position.
