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- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve business goals.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Other info: Collaborative workplace with opportunities for personal and professional growth.
- Why this job: Combine your passion for fishing with a rewarding career in retail management.
- Qualifications: Experience in retail, strong leadership skills, and a love for angling.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Norwich store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do:
- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
Why Join Us?
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager - Norwich - 42.5 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Norwich - 42.5 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fishing and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like resolving customer complaints or motivating your team. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Norwich - 42.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and can share that enthusiasm with our customers.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We want to see how your experience aligns with the Store Manager role. Mention specific achievements in retail and how you've led teams to success, as this will really catch our eye.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This shows us you can communicate effectively, which is key in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Angling Direct is all about providing expert advice, so being able to talk confidently about different products and techniques will show that you're passionate and knowledgeable.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you resolved conflicts or improved team performance – this will demonstrate your ability to manage and inspire others.
✨Understand Customer Service Excellence
Since customers are at the heart of what Angling Direct does, be ready to discuss your approach to delivering exceptional customer service. Share experiences where you went above and beyond for customers, and how you would ensure high satisfaction levels in the store.
✨Be Ready to Discuss Business Strategies
The role involves developing business strategies to boost customer engagement and sales. Come prepared with ideas on how you could optimise store traffic and increase profitability. This shows that you're not just a great leader but also a strategic thinker who can contribute to the company's growth.