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- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve business goals.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Other info: Collaborative workplace with opportunities for personal and professional growth.
- Why this job: Combine your passion for fishing with a rewarding career in retail management.
- Qualifications: Experience in retail, strong leadership skills, and a love for angling.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking a motivated individual to join our growing team as a Store Manager in our Norwich store to lead a team to success and help us continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do:
- Take full ownership of the day-to-day operations of the store.
- Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives.
- Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
- Meet and exceed sales targets through effective training, motivation and mentoring of staff.
- Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
- Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures.
- Maintain excellent visual merchandising standards.
- Conduct regular performance appraisals, identify training needs and support career development.
- Manage and resolve any staff or customer issues, including complaints and grievances.
- Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.
- Liaise with the marketing team to implement and maintain marketing strategies.
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge.
- Knowledge of health and safety standards.
- Experience of working in a retail environment with proven success in leading and motivating teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Team players who are motivated to meet targets and achieve business goals.
- Ability to build effective teams, motivate others and manage conflict with confidence.
Why Join Us?
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Store Manager - Norwich - 42.5 Hours in Norfolk employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Norwich - 42.5 Hours in Norfolk
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fishing and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local angling events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances of landing that Store Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to team leadership and customer service. Think about your past experiences and how they relate to the role – this will help you stand out as a candidate who’s ready to lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Angling Direct family!
We think you need these skills to ace Store Manager - Norwich - 42.5 Hours in Norfolk
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and can bring that enthusiasm to our team.
Tailor Your CV: Don’t just send out the same CV for every job. We recommend tailoring your CV to reflect the skills and experiences that match the Store Manager role. Use keywords from the job description to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you want to work with Angling Direct and how your experience aligns with our goals. Keep it engaging and personal – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Angling Direct is all about providing expert advice, so being able to talk confidently about different products and techniques will show that you're passionate and knowledgeable.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be ready to discuss your experience in motivating and developing others. Think of specific examples where you've successfully led a team or resolved conflicts, as this will demonstrate your capability to manage effectively.
✨Understand Customer Service Excellence
Since customers are at the heart of what Angling Direct does, prepare to share your thoughts on exceptional customer service. Have examples ready that highlight how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Be Ready to Discuss Business Strategies
The role involves developing business strategies to increase engagement and profitability. Think about how you would approach this and be prepared to discuss any relevant experiences or ideas you have that could benefit the store.