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- Tasks: Assist in managing store operations and deliver exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands.
- Why this job: Share your passion for fishing while helping customers have an amazing experience.
- Qualifications: Retail experience with leadership skills and a love for fishing.
- Other info: Collaborative workplace with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Crawley store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe's leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager's absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store's strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Crawley - 38 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Crawley - 38 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fishing and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. A friendly chat can go a long way in making you stand out when it comes to interviews.
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your experience aligns with the role. Be ready to share your fishing stories and how they relate to customer service!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in joining the team.
We think you need these skills to ace Assistant Store Manager - Crawley - 38 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: Make sure to highlight your love for fishing in your application. We want to see your enthusiasm and how it aligns with our mission at Angling Direct. Share any personal experiences or achievements that showcase your passion!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the Assistant Store Manager role. We’re looking for specific examples of your leadership and customer service skills, so make them shine!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to highlight your key achievements and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Angling Direct!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Angling Direct is all about providing expert advice, so be ready to discuss your favourite fishing techniques, gear, and experiences. This will show your passion and help you connect with the team.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experience where you've motivated others or handled conflicts. Be prepared to share these stories during the interview to highlight your leadership capabilities.
✨Customer Service is Key
Since customer satisfaction is at the heart of what Angling Direct does, come armed with examples of how you've delivered exceptional service in previous roles. Discuss how you’ve gone above and beyond for customers, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's operations, team dynamics, or future goals. This shows that you're genuinely interested in the role and the company. Plus, it gives you a chance to assess if this is the right fit for you too!
