At a Glance
- Tasks: Assist in managing store operations and deliver exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands.
- Other info: Collaborative environment with opportunities for growth and development.
- Why this job: Be part of a passionate team and inspire others to enjoy fishing.
- Qualifications: Retail experience and a love for fishing are essential.
The predicted salary is between 24000 - 30000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Crawley Store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers.
If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do:- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Crawley - 30 Hours employer: VanWonen
At Angling Direct, we pride ourselves on being the UK's leading fishing tackle retailer, offering a vibrant and supportive work environment for passionate anglers. As an Assistant Store Manager in Crawley, you'll not only enjoy a generous staff discount but also have the opportunity to grow within a dynamic team that values collaboration and exceptional customer service. Join us to inspire others to enjoy the great outdoors while developing your career in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Crawley - 30 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fishing and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. They might give you the inside scoop on what it’s really like to work there and even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle customer complaints or motivate your team – they’ll want to see your leadership skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate anglers who are ready to dive into this exciting opportunity!
We think you need these skills to ace Assistant Store Manager - Crawley - 30 Hours
Some tips for your application 🫡
Show Your Passion for Fishing:Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and can share that enthusiasm with our customers.
Tailor Your Experience:When detailing your previous roles, focus on experiences that relate to retail and leadership. We’re keen to see how your background aligns with the responsibilities of an Assistant Store Manager, so don’t hold back on those relevant skills!
Be Customer-Centric:Remember, our customers are at the heart of everything we do. In your application, emphasise your commitment to delivering exceptional service and how you’ve gone above and beyond for customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team in Crawley!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Angling Direct is all about providing expert advice, so being able to talk confidently about different products and techniques will show that you're passionate and knowledgeable.
✨Showcase Your Leadership Skills
Since this role involves stepping in for the Store Manager, be ready to discuss your previous leadership experiences. Think of specific examples where you've motivated a team or handled a challenging situation, as this will demonstrate your capability to manage effectively.
✨Customer Service is Key
Prepare to share stories that highlight your customer service skills. Angling Direct values exceptional service, so think about times when you've gone above and beyond for a customer or resolved a complaint successfully.
✨Be Ready to Collaborate
This role requires working closely with the team, so be prepared to discuss how you work in a team environment. Share examples of how you've collaborated with others to achieve goals, as this will show that you can contribute positively to the store's dynamic.
