At a Glance
- Tasks: Lead a dynamic team and ensure smooth store operations while delivering exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer with a passion for angling.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Other info: Great opportunity for career growth in a thriving business.
- Why this job: Share your love for fishing and inspire others in a supportive, collaborative environment.
- Qualifications: Retail experience with leadership skills and a passion for fishing.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Waltham Cross store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you!
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability. If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!
What You Will Do:- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Waltham Cross- 40.5 Hours employer: VanWonen
At Angling Direct, we pride ourselves on being the UK's leading fishing tackle retailer, offering a vibrant and supportive work culture where your passion for angling can truly shine. As an Assistant Store Manager in Waltham Cross, you'll enjoy opportunities for personal growth while working alongside a team that shares your enthusiasm for fishing, all within a dynamic environment that values customer satisfaction and teamwork. With generous staff discounts and a commitment to fostering talent, Angling Direct is the perfect place for those looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Waltham Cross- 40.5 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fishing and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. A friendly chat can go a long way in making you stand out when it comes to interviews.
✨Tip Number 3
Prepare for the interview by practising common questions and showcasing your fishing knowledge. Think about how your experience aligns with the role of Assistant Store Manager and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Angling Direct team!
We think you need these skills to ace Assistant Store Manager - Waltham Cross- 40.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing:Make sure to highlight your love for fishing in your application. We want to see your enthusiasm and how it aligns with our mission at Angling Direct. Share any personal experiences or achievements that showcase your passion!
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the Assistant Store Manager role. We’re looking for specific examples of your leadership and customer service skills, so make them shine!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Be ready to discuss different types of tackle, techniques, and trends in the angling world. Showing your passion for fishing will resonate with the team and demonstrate that you're a great fit for the role.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key at Angling Direct, prepare examples of how you've delivered exceptional service in previous roles. Think about times when you went above and beyond for a customer or resolved a conflict effectively. This will highlight your ability to thrive in a customer-focused environment.
✨Demonstrate Leadership Potential
As an Assistant Store Manager, you'll need to step up when the Store Manager is away. Share experiences where you've taken on leadership responsibilities, whether it's training new staff or leading a project. This will show that you're ready to take charge and motivate a team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or upcoming promotions. This not only shows your interest in the position but also helps you gauge if this is the right fit for you. Plus, it makes for a more engaging conversation!
