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- Tasks: Assist in managing store operations and deliver exceptional customer service.
- Company: Join Angling Direct, the UK's leading fishing tackle retailer.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands.
- Other info: Collaborative workplace with opportunities for growth and development.
- Why this job: Be part of a passionate team and inspire others to enjoy fishing.
- Qualifications: Retail experience with leadership skills and a love for fishing.
The predicted salary is between 24000 - 30000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Sutton Store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers.
Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store.
- Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities.
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction.
- Assist in the recruitment and onboarding of new staff members.
- Drive sales by delivering outstanding customer service.
- Maintain excellent store and visual merchandising standards to enhance the customer experience.
- Assist with store administration, including compliance with policies, procedures and banking.
- Handle customer and staff issues, including complaints and grievances.
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement.
- Passionate anglers with solid fishing product knowledge.
- Experience of working in a retail environment, ideally with some leadership responsibility.
- Good understanding of retail processes and health and safety requirements.
- A driven, results-orientated individual with a strong focus on customer service.
- Conflict-management capabilities and the ability to motivate and maintain effective teams.
- Strong communication and organisational skills with the ability to manage and measure work effectively.
- Join a team that loves angling and supports fellow anglers.
- Be valued in a collaborative and supportive workplace.
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts.
- Grow, collaborate, and share your fishing passion in a thriving business.
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation.
Assistant Store Manager - Sutton - 39 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Sutton - 39 Hours
✨Tip Number 1
Get to know the company inside out! Research Angling Direct, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for fishing and how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local fishing events. They might give you the inside scoop on what it’s really like to work there and even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you’d handle customer complaints or motivate your team – they’ll want to see your leadership skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our angling family.
We think you need these skills to ace Assistant Store Manager - Sutton - 39 Hours
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for fishing in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the angling community and helping customers have the best experience possible.
Tailor Your CV: Don’t just send out the same CV for every job. We recommend tweaking it to reflect the skills and experiences that are most relevant to the Assistant Store Manager role. Show us how your past experiences make you the perfect fit for our team!
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clarity and directness, so get to the point while still showcasing your personality and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at VanWonen
✨Know Your Fishing Stuff
Make sure you brush up on your fishing knowledge before the interview. Angling Direct is all about providing expert advice, so being able to talk confidently about different fishing techniques, gear, and trends will show that you're passionate and knowledgeable.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've motivated others or handled conflicts effectively. Be ready to share these stories during the interview.
✨Customer Service is Key
Since customer satisfaction is at the heart of what Angling Direct does, prepare to discuss how you've delivered outstanding service in previous roles. Highlight any specific instances where you went above and beyond for a customer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the store's goals, team dynamics, or how they support staff development. It’s a great way to engage with the interviewer.