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- Tasks: Assist the Store Manager in daily operations and lead the team to success.
- Company: Join Angling Direct, the UK's top fishing tackle retailer, passionate about angling.
- Benefits: Enjoy 40% staff discount on Advanta and 25% on other brands after probation.
- Why this job: Be part of a supportive team that shares your love for fishing and customer service.
- Qualifications: Passionate anglers with retail experience and strong communication skills are preferred.
- Other info: Opportunity to grow in a thriving business focused on exceptional customer experiences.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK\’s leading fishing tackle retailer, is expanding and we want you to be part of the journey! We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our Rayleigh store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you! Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.
What You Will Do:
- Work closely with the Store Manager to ensure the smooth day-to-day operations of the store. Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilities
- Collaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction. Assist in the recruitment and onboarding of new staff members
- Drive sales by delivering outstanding customer service. Maintain excellent store and visual merchandising standards to enhance the customer experience
- Assist with store administration, including compliance with policies, procedures and banking. Handle customer and staff issues, including complaints and grievances
- Report on buying trends and customer needs, contributing to the store’s strategic planning and improvement
What We Are Looking For:
- Passionate anglers with solid fishing product knowledge
- Experience of working in a retail environment, ideally with some leadership responsibility
- Good understanding of retail processes and health and safety requirements
- A driven, results-orientated individual with a strong focus on customer service
- Conflict-management capabilities and the ability to motivate and maintain effective teams
- Strong communication and organisational skills with the ability to manage and measure work effectively
Why Join Us?
- Join a team that loves angling and supports fellow anglers
- Be valued in a collaborative and supportive workplace
- Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts
- Grow, collaborate, and share your fishing passion in a thriving business
- Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation
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Assistant Store Manager - Rayleigh - 39.5 Hours employer: VanWonen
Contact Detail:
VanWonen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Rayleigh - 39.5 Hours
✨Tip Number 1
Familiarise yourself with Angling Direct's product range and services. Being knowledgeable about the latest fishing gear and techniques will not only impress during your interview but also show your genuine passion for the industry.
✨Tip Number 2
Network with current employees or fellow anglers who have experience in retail management. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or improved customer service in previous roles. Highlighting your leadership skills and conflict-management capabilities will demonstrate that you're ready to take on the responsibilities of an Assistant Store Manager.
✨Tip Number 4
Showcase your enthusiasm for fishing during the interview process. Share personal stories or experiences that reflect your passion, as this will resonate with the hiring team and reinforce your commitment to providing exceptional service to customers.
We think you need these skills to ace Assistant Store Manager - Rayleigh - 39.5 Hours
Some tips for your application 🫡
Show Your Passion for Fishing: In your application, make sure to highlight your passion for fishing. Share any relevant experiences or knowledge you have about fishing products and techniques, as this will resonate with Angling Direct's mission.
Emphasise Leadership Experience: Since the role involves assisting in management, be sure to detail any previous leadership roles you've held in retail. Discuss how you motivated teams and contributed to achieving sales targets.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Focus on customer service excellence, conflict management, and organisational skills, as these are key attributes for the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Mention specific reasons why you want to work at Angling Direct and how you can contribute to their success.
How to prepare for a job interview at VanWonen
✨Show Your Passion for Fishing
Make sure to express your enthusiasm for fishing during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team at Angling Direct.
✨Demonstrate Leadership Skills
Since the role involves stepping in for the Store Manager, be prepared to discuss your previous leadership experiences. Highlight specific examples where you successfully managed a team or resolved conflicts, showcasing your ability to motivate others.
✨Know the Products Inside Out
Familiarise yourself with the fishing products offered by Angling Direct. Being able to discuss various fishing tackle and equipment will demonstrate your expertise and commitment to providing excellent customer service.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service and conflict management. Think of examples where you handled difficult situations effectively, as this will show your capability to maintain high customer satisfaction in a retail environment.
