We are looking for a talented Junior Service Quality Engineer to join our amazing Quality team in Northampton. The incumbent will: - In collaboration with the Quality TS team Ensure processes and procedures for Global Services Operations are in compliance to regulatory requirements, to Corporate Quality Manual and to the ISO 9001 and 13485 requirements - Actively participate in the design, implementation and/or maintenance of the quality processes in the field service operations and service center operations in UK/ Ireland and Nordics cluster - Ensure quality assurance compliance in the front office/ back office, field and service center operation processes - Maintain a strong relationship with the Global Services team, QATS EMEA team and relevant Stakeholders (CQA, SQA etc). Essential duties and responsibilities: Quality support to Field Service operation activities in in UK/ Ireland and Nordics cluster Quality support to Service Center operation in UK Global Services Quality System Local Processes Ownership: documentation/ procedures, training, internal and external audit, CAPA and non-conformities, compliance to the post marketing surveillance activities (product complaints, medical device vigilance, and Field Actions), supplier qualification, validation process (IQ, OQ, PQ protocols), change control process and risk assessment Support and ensure compliance...
Service Quality Engineer (UK/ Ireland & Nordics) employer: Vantive
Vantive is an exceptional employer dedicated to improving lives through innovative kidney care solutions. With a strong focus on employee growth, we offer comprehensive health and wellness programs, generous leave, and flexible working options, all within an inclusive and collaborative culture. Join us in our mission to extend lives and expand possibilities, while enjoying meaningful work and continuous learning opportunities in a supportive environment.
