At a Glance
- Tasks: Drive online merchant applications and ensure a seamless onboarding experience.
- Company: Join a leading name in payments with a supportive team culture.
- Benefits: Competitive pay, flexible work options, and opportunities for growth.
- Other info: Dynamic environment with a focus on creativity and teamwork.
- Why this job: Make a real impact by helping businesses succeed in the digital world.
- Qualifications: Strong communication skills and a proactive, customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Digital Sales Assistant to join our ever‑evolving Digital Sales team and help us unleash the potential of every business. If you are interested in working in a collaborative, supportive environment with real impact we would love to hear from you.
About The Team
The Digital Sales Assistant is responsible for driving conversion of online/self‑service merchant applications into fully onboarded and actively transacting customers. The role focuses on proactive engagement with merchants throughout the onboarding journey, ensuring a seamless experience and maximising activation rates.
What You’ll Own As The Digital Sales Assistant:
- Merchant conversion and activations
- Play a hands‑on role in helping merchants succeed digitally
- Identify and resolve points of friction that prevent merchants from progressing digitally
- Customer engagement
- Pipeline management
- Problem solving and support
- Proactive outreach
- Customer Centric approach - A customer‑first mindset combined with a focus on outcomes
What You’ll Bring:
- Strong communication skills and confidence engaging with customers (phone, email, written)
- Ability to build rapport quickly with customers
- Highly organised with strong time management and prioritisation skills
- Target‑driven mindset with experience working to KPIs
- Proactive and self‑motivated approach
- Comfortable using CRM systems and digital tools
It’s a bonus if you have:
- Experience in sales, customer success, or onboarding roles
- Experience in payments, fintech, eCommerce or SME/merchant services
- Understanding of digital onboarding processes
What Makes a Worldpayer?
It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Digital Sales Assistant employer: Vantiv, Inc.
Join a leading name in the payments industry as a Digital Sales Assistant, where you will thrive in a collaborative and supportive environment that values your contributions. With a strong focus on employee growth and development, we offer unique opportunities to engage with merchants and make a real impact on their digital success. Our dynamic work culture encourages curiosity and creativity, ensuring that every team member is empowered to drive results and innovate.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Sales Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Digital Sales Assistant role. Highlight your customer-centric mindset and how you can help merchants succeed digitally.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Digital Sales Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Sales Assistant role. Highlight your experience in customer engagement and any relevant skills that align with the job description. We want to see how you can help us drive merchant conversions!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your written skills. Use clear, concise language in your application and demonstrate your ability to build rapport through your writing style. Remember, we’re looking for someone who can engage effectively with customers!
Highlight Your Organisational Skills:Being highly organised is crucial for a Digital Sales Assistant. In your application, mention any tools or methods you use to manage your time and tasks efficiently. We love seeing candidates who can juggle multiple priorities while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your initiative and interest in joining our team at StudySmarter!
How to prepare for a job interview at Vantiv, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the company’s mission and values. Familiarise yourself with their digital sales processes and how they engage with customers. This will help you demonstrate your enthusiasm and fit for the role.
✨Show Off Your Communication Skills
Since strong communication is key for a Digital Sales Assistant, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with customers in the past, whether through phone calls, emails, or written communication.
✨Be Proactive and Problem-Solving
Think of specific instances where you identified and resolved issues for customers. Highlight your proactive approach to overcoming challenges, as this aligns perfectly with the role's focus on customer engagement and support.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and prioritise tasks effectively. Share examples of how you’ve handled multiple responsibilities while meeting targets, showcasing your ability to thrive in a fast-paced environment.
