At a Glance
- Tasks: Drive online merchant applications to success and enhance customer engagement.
- Company: Join a leading name in payments with a supportive team culture.
- Benefits: Competitive salary, flexible work options, and opportunities for growth.
- Other info: Dynamic environment with a focus on creativity and collaboration.
- Why this job: Make a real impact by helping businesses thrive in the digital world.
- Qualifications: Strong communication skills and a proactive, customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Digital Sales Assistant to join our ever‑evolving Digital Sales team and help us unleash the potential of every business. If you are interested in working in a collaborative, supportive environment with real impact we would love to hear from you.
About The Team
The Digital Sales Assistant is responsible for driving conversion of online/self‑service merchant applications into fully onboarded and actively transacting customers. The role focuses on proactive engagement with merchants throughout the onboarding journey, ensuring a seamless experience and maximising activation rates.
What You’ll Own As The Digital Sales Assistant:
- Merchant conversion and activations
- Play a hands‑on role in helping merchants succeed digitally
- Identify and resolve points of friction that prevent merchants from progressing digitally
- Customer engagement
- Pipeline management
- Problem solving and support
- Proactive outreach
- Customer Centric approach - A customer‑first mindset combined with a focus on outcomes
What You’ll Bring:
- Strong communication skills and confidence engaging with customers (phone, email, written)
- Ability to build rapport quickly with customers
- Highly organised with strong time management and prioritisation skills
- Target‑driven mindset with experience working to KPIs
- Proactive and self‑motivated approach
- Comfortable using CRM systems and digital tools
It’s a bonus if you have:
- Experience in sales, customer success, or onboarding roles
- Experience in payments, fintech, eCommerce or SME/merchant services
- Understanding of digital onboarding processes
What Makes a Worldpayer?
It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Digital Onboarding & Activation Specialist employer: Vantiv, Inc.
Join a leading name in the payments industry as a Digital Sales Assistant, where you will thrive in a collaborative and supportive environment that values your contributions. With a strong focus on employee growth and development, we offer unique opportunities to engage with merchants and drive their success, all while being part of a dynamic team that encourages creativity and innovation. Experience a workplace that prioritises customer-centric solutions and empowers you to make impactful decisions.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Onboarding & Activation Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Digital Sales Assistant role.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your customer-centric mindset. Remember, it’s all about demonstrating how you can help merchants succeed digitally!
✨Tip Number 3
Follow up after interviews with a thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. It’s your chance to show us you’re ready to make an impact as a Digital Sales Assistant.
We think you need these skills to ace Digital Onboarding & Activation Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Sales Assistant role. Highlight your experience in customer engagement and onboarding, and show us how you can help merchants succeed digitally.
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to engage with customers effectively. Whether it’s through email or written communication, let your personality shine through!
Be Proactive:We love a proactive approach! In your application, share examples of how you've identified and resolved issues in previous roles. This will show us that you’re ready to tackle any challenges that come your way.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Vantiv, Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Digital Sales Assistant. Familiarise yourself with the onboarding process and think about how you can help merchants succeed digitally. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully engaged with customers in the past, whether through phone calls, emails, or written communication. This will demonstrate your ability to build rapport quickly, which is crucial for the role.
✨Be Proactive and Problem-Solving
Think of specific instances where you've identified and resolved issues for customers. Highlight your proactive approach and how it led to successful outcomes. This aligns perfectly with the company's focus on customer-centric solutions and will showcase your ability to tackle challenges head-on.
✨Familiarise Yourself with Digital Tools
Since the role involves using CRM systems and digital tools, brush up on any relevant software you might encounter. If you have experience in payments, fintech, or eCommerce, be ready to discuss how that knowledge can benefit the team. Showing that you're comfortable with technology will give you an edge in the interview.
