At a Glance
- Tasks: Transform business challenges into actionable user stories and collaborate with teams to drive efficiency.
- Company: Join Worldpay, a leader in the payments industry, shaping the future of transactions.
- Benefits: Enjoy competitive salary, community support, parental leave, and wellness programmes.
- Other info: Work in a vibrant London hub with inspiring spaces and excellent career growth opportunities.
- Why this job: Be part of a dynamic team that empowers global businesses and enhances customer experiences.
- Qualifications: Bachelor’s degree and experience in Fintech; Salesforce knowledge is a plus.
The predicted salary is between 50000 - 60000 £ per year.
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
About The Team
The CRM & Sales Tools team sits within Global Enterprise and is responsible for building and developing strategic CRM tools that enable Sales, Marketing, Demand Generation, Customer Support, and other departments to maximise operational leverage in serving our customers globally. We focus on delivering innovative solutions and process automation to empower teams and drive efficiency across the business.
What You’ll Own
- Work with stakeholders to understand business problem statements and convert them into actionable user stories.
- Articulate product vision and user stories in a manner clearly understandable to development teams.
- Manage the backlog of user stories for one or more CRM and sales tools products.
- Establish user story acceptance criteria, accept user stories, and refine stories with Scrum teams.
- Identify and document operational requirements for change requests, ensuring clarity and completeness for sprint readiness.
- Act as the connector between business stakeholders and technical teams, ensuring alignment and effective communication.
- Determine and manage backlog priorities, including items to be added to upcoming sprints.
- Track and document third‑party vendor development and design for future reference and issue resolution.
- Review and provide feedback on test plans to ensure application changes meet acceptance criteria.
- Monitor development progress and provide updates to stakeholders as requested.
- Apply Agile methods and processes to promote a disciplined project management process.
- Lead planning and review meetings to communicate feedback on development achievements.
Where you’ll own it
You’ll own it in our vibrant London hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.
What You Bring
- Bachelor’s degree and three years of Fintech operational product experience/knowledge.
- Knowledge of Salesforce and sales automation tools (beneficial).
- Experience with the Scaled Agile Framework (SAFe) and systems development environments (preferred).
- Strong negotiation, organization, management, analytical, and people skills.
- Excellent verbal and written communication skills to technical and non‑technical audiences at all levels.
- Positive outlook, strong work ethic, and responsiveness to internal and external clients and contacts.
- Added bonus if you have experience with Community Cloud, Marketing Cloud, Lightning components, or Salesforce CPQ.
- Curious – You ask the right questions, listening and learning to get better every day.
- Humble – You never stop learning, no matter how experienced you are. You create a culture where honesty and accountability are valued.
- Accountable – You never stand still, never settle. You work at pace to achieve your goals.
Worldpay Perks - What We’ll Bring For You
- A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What Makes a Worldpayer
- Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
- Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
- Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you.
Business Analyst: Salesforce and Sales Tools employer: Vantiv, Inc.
At Worldpay, we pride ourselves on being an exceptional employer, offering a vibrant work environment in our London hub where creativity and collaboration thrive. Our commitment to employee growth is evident through competitive salaries, comprehensive benefits, and opportunities for community engagement, all while fostering a culture of curiosity, accountability, and inclusivity. Join us to be part of a global community that values innovation and empowers you to make a meaningful impact in the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst: Salesforce and Sales Tools
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Vantiv, Inc.!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst: Salesforce and Sales Tools
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Vantiv, Inc., tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Vantiv, Inc.
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Vantiv, Inc.’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
