Facilities Service Administrator – 24/7 Customer Support
Facilities Service Administrator – 24/7 Customer Support

Facilities Service Administrator – 24/7 Customer Support

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and support for over 10,000 properties.
  • Company: Progressive compliance solutions provider with a focus on innovation.
  • Benefits: Supportive team environment, professional growth opportunities, and cutting-edge software.
  • Why this job: Make a real difference in customer experiences while developing your skills.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Join a dynamic team that values your contributions and growth.

The predicted salary is between 30000 - 42000 £ per year.

A progressive compliance solutions provider is looking for a Property Services Administrator to join their team in St. Ives, UK. You will provide exceptional customer service to over 10,000 properties using cutting-edge software.

Your responsibilities include:

  • Handling customer inquiries
  • Logging issues
  • Building relationships with clients

This role requires strong communication skills and a customer-focused mindset. Join a supportive team that values innovation and professional growth.

Facilities Service Administrator – 24/7 Customer Support employer: Vantify

Join a forward-thinking compliance solutions provider in St. Ives, where you will be part of a dynamic team dedicated to delivering exceptional customer service to over 10,000 properties. Our supportive work culture fosters innovation and offers ample opportunities for professional growth, making it an ideal environment for those seeking meaningful and rewarding employment.
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Contact Detail:

Vantify Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Service Administrator – 24/7 Customer Support

Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give us insights into the company culture and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to customer service and problem-solving. We want to show how our skills align with their needs, so think of examples that highlight our experience in handling inquiries and building relationships.

Tip Number 3

Dress the part! Even if the company has a casual vibe, looking polished shows we respect the opportunity. Plus, it boosts our confidence when we walk into that interview room.

Tip Number 4

Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and reiterate our enthusiasm for the role. Let’s make sure they remember us!

We think you need these skills to ace Facilities Service Administrator – 24/7 Customer Support

Customer Service
Communication Skills
Problem-Solving Skills
Relationship Building
Attention to Detail
Technical Proficiency in Software
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries and built relationships with clients in the past. Use specific examples to demonstrate your skills!

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention how your skills align with the role of Facilities Service Administrator.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Vantify

Know the Company Inside Out

Before your interview, take some time to research the compliance solutions provider. Understand their values, mission, and the software they use. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

Showcase Your Customer Service Skills

Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Be ready to discuss how you build relationships with clients and maintain a customer-focused mindset.

Practice Your Communication Skills

Strong communication skills are key for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently. Focus on being concise while still providing enough detail in your answers.

Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the software used, or opportunities for professional growth. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.

Facilities Service Administrator – 24/7 Customer Support
Vantify

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