Vantify is seeking a Client Success Manager to own day-to-day client relationships, ensure contract performance, and govern services across an assigned portfolio. You will work with Health & Safety, Facilities, and service leads, coordinating internal teams to deliver high-quality outcomes.
In this role, you will monitor SLAs and KPIs, manage risks, and drive practical improvements. Strong communication, commercial awareness, and proactive problem-solving are essential for success in this role.
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Client Success & Service Delivery Lead (Remote) employer: Vantify
Vantify is an exceptional employer that prioritises its people, offering a supportive and collaborative work environment where innovation and professional growth are at the forefront. As a Customer Service Administrator in St Ives, you'll enjoy a fixed night shift pattern with generous benefits including 25 days of annual leave, a health cash plan, and opportunities for personal development, all while being part of a mission-driven team dedicated to transforming compliance for clients across the UK.
