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- Tasks: Generate valuable appointments for our sales team through engaging communication.
- Company: Join Barbour, a leader in regulatory information and EHS compliance.
- Benefits: Competitive salary, remote work, generous holiday, and wellness support.
- Other info: Enjoy professional growth opportunities and a vibrant team culture.
- Why this job: Make impactful connections while driving sales success in a supportive environment.
- Qualifications: Telesales experience, strong communication skills, and CRM proficiency required.
The predicted salary is between 26650 - 26650 £ per year.
About us
Barbour is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support our clients wherever they are in the world. Through our knowledge of complex legislation and flexible resources, we empower our clients to simplify and manage their EHS compliance. It’s about more than just legislation. Working with Barbour, you have a partner to help put solid compliance foundations in place, tools to influence company culture, and specialist consultancy. We help you stay on top of ever-changing industry developments, ensuring your organisation keeps people safe and protects the environment.
About the role
Are you a confident communicator with a passion for making connections? Do you thrive in a fast paced environment where your efforts directly impact the success of a team? As an Appointment Setter, your primary responsibility will be generating valuable appointments for our New Business sales team, using both warm and cold data from existing CRM records and incoming leads. You'll play a pivotal role in driving our sales pipeline forward by securing meetings with potential clients, helping them understand the value of our offerings and providing the necessary support to ensure smooth transitions to the sales process.
What you’ll be getting up to
- Initiate calls to leads from a variety of sources, including CRM data and incoming enquiries, with the goal of scheduling appointments for the sales team.
- Meet the daily target of securing a minimum of five appointments, ensuring a steady flow of opportunities for the sales team.
- Work closely with the sales team to ensure seamless scheduling and coordination, adding appointments to their diaries and ensuring they have all the necessary details to make the most of each meeting.
- Regularly cleanse, update and maintain CRM data (specifically Salesforce) to ensure accuracy and enhance lead generation efforts.
- Gain a thorough understanding of our company’s products and services to effectively communicate their features and benefits to prospective clients. Training and support will be provided to ensure you feel confident and equipped.
- Engage in training as required to meet the demands of the job, keeping up to date with product knowledge, CRM tools and best practices in appointment setting.
What we're looking for
The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation.
In order to excel in this role you need…
- We are looking for an experienced telesales professional with a solid understanding of effective questioning techniques, selling features and benefits, overcoming objections and able to close successfully. A proven track record in telesales is essential.
- Strong communication skills with the ability to engage potential clients and build rapport quickly.
- Organised and detail oriented with the ability to manage multiple appointments and data efficiently.
- Comfortable working with Salesforce or similar CRM platforms.
- Proactive, self-sufficient and able to work independently while maintaining strong teamwork with the sales department.
Why join us?
We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way.
Our benefits
We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer:
- Salary: £26650 per annum
- Location: Remote based
- Working Pattern: 37.5 hours per week full time or part time negotiable.
- Annual Leave: 25 days holiday in addition to usual bank holidays.
- Wellbeing – Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme
- Financial – Salary sacrifice pension scheme, exclusive shopping discounts, EV Salary Sacrifice scheme, access to affordable ways to buy white goods and tech
- Family – We enhance statutory family leave entitlements, run charity events throughout the year to support our charity partner Mind, provide group life insurance and offer a one‑off two‑week paid life‑event leave after five years of service.
- Community – Volunteer days and religious holiday swaps
- Social – We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work
- Development – We’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library
Telesales Appointment Setter employer: Vantify Limited
Contact Detail:
Vantify Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Appointment Setter
✨Tip Number 1
Get to know Barbour inside out! Familiarise yourself with their products and services so you can confidently chat about how they help clients. This knowledge will make you stand out during interviews and show you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about making connections, try role-playing with a friend or family member. The more comfortable you are with engaging potential clients, the better you'll perform in real situations.
✨Tip Number 3
Don’t forget to leverage your network! Reach out to people who might have insights into Barbour or the industry. A friendly chat could lead to valuable tips or even a referral that gets your foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Telesales Appointment Setter
Some tips for your application 🫡
Show Your Communication Skills: As a Telesales Appointment Setter, your communication skills are key! Make sure to highlight your ability to engage and build rapport with potential clients in your application. We want to see how you can connect with people!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Mention your experience with CRM systems like Salesforce and how you've successfully set appointments in the past.
Be Results-Oriented: We love candidates who can demonstrate their impact! Include any metrics or achievements from your previous roles that show how you’ve met or exceeded targets. This will help us see your potential to drive our sales pipeline forward.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Vantify Limited
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Barbour's products and services. This will help you communicate their features and benefits effectively during the interview, showing that you're genuinely interested in the role.
✨Practice Your Pitch
As an Appointment Setter, you'll need to be confident on the phone. Practice your communication skills by role-playing with a friend or family member. Focus on how to engage potential clients and build rapport quickly, as this is crucial for success in telesales.
✨Be Data Savvy
Familiarise yourself with Salesforce or similar CRM platforms. Being organised and detail-oriented is key, so demonstrate your ability to manage multiple appointments and data efficiently. You might even want to mention any previous experience with CRM systems during the interview.
✨Show Your Team Spirit
Barbour values collaboration, so be prepared to discuss how you've worked effectively within a team in the past. Share examples of how you've supported colleagues and contributed to a positive work environment, as this aligns with their core values.