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- Tasks: Deliver top-notch customer service for over 10,000 properties using cloud-based software.
- Company: Dynamic property services company based in St. Ives, Cambridgeshire.
- Benefits: Competitive salary of £24,570 and hybrid working options after probation.
- Why this job: Join a vibrant team and make a difference in customer care.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Calm under pressure? This role is perfect for you!
The predicted salary is between 14742 - 14742 £ per year.
A dynamic property services company is looking for a Property Services Administrator based in St. Ives, Cambridgeshire. This role involves delivering excellent customer service to over 10,000 properties using cloud-based software. The successful candidate will handle various tasks, from logging issues to communicating effectively with clients.
Ideal applicants will possess:
- Previous customer service experience
- Strong communication skills
- A calm demeanor under pressure
The position offers a competitive salary of £24,570 with hybrid working options after probation.
Property Services Administrator – Customer Care Pro in St Ives employer: Vantify Limited
Contact Detail:
Vantify Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Administrator – Customer Care Pro in St Ives
✨Tip Number 1
Network like a pro! Reach out to people in the property services industry on LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, consider role-playing common scenarios with friends or family. This will help you stay calm and collected during the real deal.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with cloud-based software and any tools mentioned in the job description. Being able to demonstrate your comfort with technology can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Property Services Administrator – Customer Care Pro in St Ives
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled client interactions and resolved issues, so share specific examples that showcase your skills!
Communicate Clearly: Since effective communication is key for this role, ensure your application is well-written and easy to understand. We appreciate clarity, so avoid jargon and keep it straightforward – just like you would when talking to a client.
Stay Calm Under Pressure: We know that the property services industry can get hectic, so if you've got experience managing stressful situations, let us know! Share a story or two about how you kept your cool and delivered great service even when things got tough.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and we’ll be able to review your application more efficiently. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Vantify Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share specific examples of how you've handled customer queries or complaints in the past, especially in high-pressure situations. This will show that you can maintain a calm demeanour while delivering excellent service.
✨Familiarise Yourself with Cloud-Based Software
Since the role involves using cloud-based software, it’s a good idea to familiarise yourself with common platforms used in property services. If you have experience with any relevant software, be sure to mention it during the interview. This shows you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to demonstrate how you'd handle specific customer issues. Think about potential challenges you could face in this role and prepare your responses. This will help you articulate your problem-solving skills effectively.
✨Show Enthusiasm for the Role
Let your passion for customer care shine through during the interview. Research the company and its values, and express why you want to work with them specifically. A genuine interest in the role and the company can set you apart from other candidates.
