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- Tasks: Support sales and customer care teams by processing orders and responding to client queries.
- Company: Join Barbour EHS, a supportive and innovative workplace.
- Benefits: Enjoy a competitive salary, remote work, and generous annual leave.
- Other info: Flexible support opportunities and excellent career development available.
- Why this job: Be part of a dynamic team making a real impact in business operations.
- Qualifications: Attention to detail, organisational skills, and some CRM experience required.
The predicted salary is between 25900 - 25900 £ per year.
About the role
This role plays a key part in supporting both the New Business and Customer Care teams within Barbour EHS. You will be responsible for processing sales orders and responding to client enquiries received via email, ensuring queries are handled accurately and efficiently. You’ll work regularly with Salesforce and a bespoke CRM system to track information, resolve issues and provide timely updates, collaborating closely with the technical help team where required. The role sits within a small, supportive team of three and reports directly to the Head of Administration.
To succeed in this position, you’ll need to be comfortable working across multiple systems, have a high level of attention to detail, and be able to manage your workload effectively while working independently and staying motivated.
What you’ll be getting up to:
- Review and validate order forms for new sales and renewals, ensuring all details are accurate and correctly recorded in Salesforce and on internal Excel sales boards.
- Complete supplier forms, payment portals and tender documentation, making sure company information is accurate, consistent and up to date.
- Act as a central point of support for the New Business and Customer Care teams, responding to process queries and helping resolve client‑related questions.
- Share in the success of the business by sending out sales and renewal announcements, celebrating wins across the wider division.
- Produce weekly revenue and KPI reports using Salesforce and Excel to support performance tracking and decision‑making.
- Proactively follow up with customers to obtain outstanding Purchase Orders, supporting credit control and Customer Care activity.
- Maintain high standards of data quality through regular checks, updates and database cleansing within Salesforce and other systems.
- Provide flexible support and cover for key tasks across the team to ensure business continuity.
- Carry out general administrative tasks, contributing to the smooth and efficient running of the wider team.
What we’re looking for:
The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high‑quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well‑considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation.
In order to excel in this role you need:
- Exceptional attention to detail.
- Excellent organisational skills with a good understanding of Microsoft Office suite especially Outlook, Teams and Excel (intermediate) and Adobe pdf editor.
- Some Salesforce and other CRM experience although both systems are bespoke so ability to adapt.
- Reliability and hardworking nature, used to meeting deadlines and helping others to do so too.
- Good communication skills.
- Motivated self‑starter with excellent written skills.
Our benefits:
We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer:
- Salary: £25,900 per annum
- Location: Remote based
- Working Pattern: Monday to Friday 9 – 5:30pm with a one hour unpaid lunch break.
- Annual Leave: 25 days holiday in addition to usual bank holidays.
- Wellbeing: Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme.
- Financial: Salary sacrifice pension scheme, exclusive shopping discounts, EV Salary Sacrifice scheme, access to affordable ways to buy white goods and tech.
- Family: Enhanced statutory family leave entitlements, charity events throughout the year to support our charity partner Mind, group life insurance and a one‑off two‑week paid life‑event leave after five years of service.
- Community: Volunteer days and religious holiday swaps.
- Social: Annual conference to get the whole business together and regular events arranged by our team of Social Champions.
- Development: Coverage of professional membership fee, support for personal and professional development, and access to our online learning library.
Business Administration Coordinator employer: Vantify Limited
Contact Detail:
Vantify Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Coordinator
✨Tip Number 1
Get to know the company inside out! Research Barbour EHS, their values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves responding to client enquiries, being articulate and clear is key. Try mock interviews with friends or use online platforms to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the workload effectively, just like they need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining us at StudySmarter!
We think you need these skills to ace Business Administration Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Administration Coordinator role. Highlight your experience with Salesforce, CRM systems, and any relevant administrative tasks that show you can handle the responsibilities outlined in the job description.
Show Off Your Attention to Detail: Since this role requires exceptional attention to detail, give examples in your application where you've successfully managed data or completed tasks with precision. This will help us see that you’re a perfect fit for the position.
Communicate Clearly: Your written communication skills are crucial for this role, so make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Vantify Limited
✨Know Your Systems
Familiarise yourself with Salesforce and any CRM systems you might encounter. Brush up on your Excel skills too, as you'll need to demonstrate your ability to manage data effectively. Being able to talk confidently about how you've used these tools in the past will show you're ready for the role.
✨Attention to Detail is Key
Since this role requires a high level of accuracy, prepare examples that showcase your attention to detail. Think of times when you caught errors or improved processes. This will help you illustrate your capability to maintain high standards in your work.
✨Communication is Crucial
Practice articulating your thoughts clearly and concisely. You’ll be responding to client enquiries, so being able to communicate effectively is essential. Consider preparing a few scenarios where you successfully resolved client issues or collaborated with a team.
✨Show Your Motivation
As a motivated self-starter, it’s important to convey your enthusiasm for the role. Share what excites you about working in business administration and how you plan to contribute to the team's success. A positive attitude can make a big difference in how you’re perceived during the interview.