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- Tasks: Manage vehicle downtime and ensure efficient repairs in a fast-paced fleet environment.
- Company: Join a dynamic Fleet Management team with a focus on innovation and efficiency.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Perfect for problem solvers who thrive in a collaborative and organised setting.
- Why this job: Be the key player in keeping our fleet moving and enhancing customer satisfaction.
- Qualifications: Experience in fleet management or automotive roles, strong data skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting.
As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet.
This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment.
What you'll be doing as Maintenance Controller:
- Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets
- Acting as the central liaison between suppliers, customers and internal departments
- Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken
- Managing supplier relationships to promote value for money and service efficiency
- Ensuring vehicle off road issues are escalated within the correct timeframes
- Taking ownership of daily, weekly and monthly VOR reporting
- Presenting VOR data and providing meaningful insight into performance, trends and root causes
- Using R2C to resolve repair delays, cost queries and live operational issues
- Identifying VOR trends and recommending practical solutions
- Reviewing repairs and costs to identify what may be covered under manufacturer warranty
- Analysing monthly cost savings and sharing insight with your line manager and the wider business
- Supporting accurate and timely administration in line with SLA and KPI requirements
- Monitoring processes and identifying areas for improvement
- Keeping up to date with manufacturer technical updates
- Managing weekly trackers and store queries
- Supporting other areas of the team where required
What we're looking for:
- Fleet, automotive, transport or refrigeration industry experience
- Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role
- Strong knowledge of R2C
- Good warranty knowledge would be highly beneficial
- Strong Excel skills and confidence working with data and reporting
- Good IT skills, including Microsoft Office
- Excellent written and verbal communication skills
- Strong customer service and relationship-building skills
- A methodical, organised and systematic approach
- The ability to prioritise, meet deadlines and work through issues efficiently
- Strong attention to detail
- A self-motivated approach, with the ability to work well from home
This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business.
Controller - Hybrid in Manchester employer: Vantage Recruitment
Contact Detail:
Vantage Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controller - Hybrid in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the fleet, automotive, or transport industries. You never know who might have a lead on a Maintenance Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your R2C knowledge and data analysis skills. Be ready to discuss how you've managed vehicle downtime and supplier relationships in past roles. Show them you're the calm, organised problem-solver they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your experience in fleet management. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them why you’re the perfect fit for their Maintenance Controller position.
We think you need these skills to ace Controller - Hybrid in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Controller role. Highlight your experience in fleet management, data handling, and supplier communication. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Skills: Don’t hold back on showcasing your strong Excel skills and any experience with R2C. We love candidates who can work with data and reporting, so make sure to mention specific examples of how you've used these skills in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Maintenance Controller position and how your proactive approach can help us keep our fleet moving efficiently. Be genuine and let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Vantage Recruitment
✨Know Your Numbers
As a Maintenance Controller, you'll be dealing with data and reporting regularly. Brush up on your Excel skills and be prepared to discuss how you've used data to manage vehicle downtime or improve cost efficiency in previous roles. Bring examples of reports you've created or insights you've derived from data.
✨Showcase Your Communication Skills
You'll be the central point of contact between suppliers, customers, and internal teams. Practice articulating how you've successfully managed relationships in the past. Think of specific instances where your communication made a difference in resolving issues or improving service efficiency.
✨Demonstrate Problem-Solving Abilities
This role requires a proactive approach to problem-solving. Prepare to discuss challenges you've faced in managing vehicle downtime or repair costs. Highlight your methodical approach and any practical solutions you've implemented that led to significant improvements.
✨Familiarise Yourself with R2C
Since strong knowledge of R2C is essential for this position, make sure you understand its functionalities and how it can be used to resolve repair delays and cost queries. If possible, share your experiences using R2C or similar systems to show your readiness for the role.