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- Tasks: Provide technical support to field engineers and troubleshoot HGV and heavy plant issues.
- Company: Join a leading company in heavy plant and HGV support.
- Benefits: Enjoy a competitive salary, 25 days holiday, and healthcare access.
- Why this job: Stay connected to the tech you love while working from the office.
- Qualifications: Experience in heavy plant or HGV maintenance and a Level 3 qualification.
- Other info: Be part of a growing team with real impact across the UK.
The predicted salary is between 36000 - 54000 £ per year.
Heavy Plant and HGV Technical Support £45,000 per annum Halifax, West Yorkshire - Office-based with occasional UK travel Permanent | Full-time | 38.75 hours/week (Mon-Fri 8:30-17:00)
Are you a skilled heavy plant, HGV, or fleet maintenance professional looking to transition off the tools without leaving your technical roots behind? This unique opportunity allows you to stay closely connected to the HGV vehicles and equipment you know while guiding and supporting field engineers across the UK. You will become the go-to person for technical advice on HGV and specialist equipment used helping engineers troubleshoot and succeed.
What You’ll Be Doing as the Heavy Plant and HGV Technical Support:
- Offering first-line technical support to field engineers working on specialist heavy fleet vehicles.
- Diagnosing hydraulic, electrical, and mechanical faults remotely (via phone/email) and occasionally on-site.
- Supporting both diesel and electric vehicle systems.
- Collaborating with the in-house manufacturing and engineering team during your structured product induction.
- Providing ongoing technical training and support to engineers in the field.
- Logging and tracking technical queries to identify recurring issues and contribute to continuous improvement.
What You’ll Bring to the role of Heavy Plant and HGV Technical Support:
- A strong background in heavy plant, HGVs, or mechanical engineering - ideally as a senior or master technician.
- Hands-on experience with hydraulic, electrical, or mechanical fault finding and repair.
- Exposure to plant or fleet vehicles such as refuse trucks, cranes, 360 excavators, tractors, or similar.
- Level 3 qualification in Vehicle Maintenance, Plant or HGV (City & Guilds, NVQ, IMI, or equivalent).
- A full UK driving licence and flexibility to travel across the UK occasionally.
What’s In It for You as the Heavy Plant and HGV Technical Support professional:
- £45,000 basic salary with travel expenses paid for occasional field support (overnight stays are rare).
- Office-based role in Halifax, West Yorkshire - Monday to Friday hours (8:30-17:00, 38.75 hrs/week) with some customer visits.
- 25 days holiday plus bank holidays.
- Pension contribution options: 4%/4% or 5%/6%.
- Death in service benefit and access to healthcare services.
- Structured two-week product induction and ongoing technical development.
- Be part of a growing technical support function with real impact across a UK-wide service team.
This is a perfect next step for an engineer who enjoys solving technical problems, supporting others, and wants to stay involved with cutting-edge equipment — but from the comfort of an office rather than a van.
Roles that would suit this job are:
- Technical Support Engineer - Heavy Equipment
- Field Engineering Support Specialist
- Workshop Support Engineer
- Service Desk Engineer - Mechanical Equipment
- After-Sales Technical Advisor - Plant & Machinery
- Engineering Support Specialist - Fleet / Plant
- Product Support Advisor - Mechanical Systems
- Mechanical Technical Advisor - Fleet Vehicles
- Master Technician
- Workshop Supervisor or Controller
- Senior HGV Technician
- Hydraulics and Lifting technical support
- Industrial vehicle maintenance
If you would like to learn more about the Heavy Plant and HGV Technical Support role then apply now.
HGV and Heavy Plant Technical Support employer: Vantage Recruitment
Contact Detail:
Vantage Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV and Heavy Plant Technical Support
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heavy plant and HGV industry. Let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Brush up on your technical knowledge! Make sure you're up-to-date with the latest trends and technologies in heavy plant and HGVs. This will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Practice your troubleshooting skills! Since the role involves diagnosing faults, consider running through some common scenarios with friends or colleagues. This will help you articulate your thought process clearly when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Heavy Plant and HGV Technical Support role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace HGV and Heavy Plant Technical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with heavy plant and HGVs. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Heavy Plant and HGV Technical Support role. Share specific examples of your past experiences that relate to the job.
Show Off Your Problem-Solving Skills: In your application, mention instances where you've successfully diagnosed and resolved technical issues. We love candidates who can think on their feet and provide solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vantage Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant and HGVs. Be ready to discuss specific hydraulic, electrical, and mechanical systems you've worked with. This will show that you’re not just familiar with the tools but can also provide valuable insights.
✨Practice Problem-Solving Scenarios
Prepare for the interview by thinking through common technical issues you might encounter in the role. Practise explaining how you would diagnose and resolve these problems, as this will demonstrate your ability to support field engineers effectively.
✨Show Your Communication Skills
Since you'll be providing support over the phone and via email, it’s crucial to showcase your communication skills. During the interview, practice articulating complex technical concepts in a clear and concise manner, as if you were explaining them to someone without a technical background.
✨Highlight Your Team Spirit
This role involves collaboration with both field engineers and in-house teams. Share examples of how you've successfully worked in a team environment, supported colleagues, or contributed to continuous improvement initiatives. This will help illustrate that you're a team player who can thrive in a supportive role.
