At a Glance
- Tasks: Provide technical support to field engineers and troubleshoot HGV and heavy plant issues.
- Company: Join a leading company in heavy plant and HGV technical support.
- Benefits: Enjoy a competitive salary, 25 days holiday, and healthcare services.
- Why this job: Stay connected to the tech you love while helping others succeed.
- Qualifications: Experience in heavy plant or HGV maintenance with a Level 3 qualification.
- Other info: Office-based role with occasional travel and excellent career development opportunities.
Heavy Plant and HGV Technical Support
£45,000 per annum
Halifax, West Yorkshire - Office-based with occasional UK travel
Permanent | Full-time | 38.75 hours/week (Mon-Fri 8:30-17:00)
Are you a skilled heavy plant, HGV, or fleet maintenance professional looking to transition off the tools without leaving your technical roots behind? This unique opportunity allows you to stay closely connected to the HGV vehicles and equipment you know while guiding and supporting field engineers across the UK. You will become the go-to person for technical advice on HGV and specialist equipment used helping engineers troubleshoot and succeed.
What You Will Be Doing as the Heavy Plant and HGV Technical Support:
- Offering first-line technical support to field engineers working on specialist heavy fleet vehicles.
- Diagnosing hydraulic, electrical, and mechanical faults remotely (via phone/email) and occasionally on-site.
- Supporting both diesel and electric vehicle systems.
- Collaborating with the in-house manufacturing and engineering team during your structured product induction.
- Providing ongoing technical training and support to engineers in the field.
- Logging and tracking technical queries to identify recurring issues and contribute to continuous improvement.
What You Will Bring to the Role:
- A strong background in heavy plant, HGVs, or mechanical engineering - ideally as a senior or master technician.
- Hands-on experience with hydraulic, electrical, or mechanical fault finding and repair.
- Exposure to plant or fleet vehicles such as refuse trucks, cranes, 360 excavators, tractors, or similar.
- Level 3 qualification in Vehicle Maintenance, Plant or HGV (City & Guilds, NVQ, IMI, or equivalent).
- A full UK driving licence and flexibility to travel across the UK occasionally.
What’s In It for You:
- £45,000 basic salary with travel expenses paid for occasional field support (overnight stays are rare).
- Office-based role in Halifax, West Yorkshire - Monday to Friday hours (8:30-17:00, 38.75 hrs/week) with some customer visits.
- 25 days holiday plus bank holidays.
- Pension contribution options: 4%/4% or 5%/6%.
- Death in service benefit and access to healthcare services.
- Structured two-week product induction and ongoing technical development.
Be part of a growing technical support function with real impact across a UK-wide service team. This is a perfect next step for an engineer who enjoys solving technical problems, supporting others, and wants to stay involved with cutting-edge equipment — but from the comfort of an office rather than a van.
Roles that would suit this job are:
- Technical Support Engineer - Heavy Equipment
- Field Engineering Support Specialist
- Workshop Support Engineer
- Service Desk Engineer - Mechanical Equipment
- After-Sales Technical Advisor - Plant & Machinery
- Engineering Support Specialist - Fleet / Plant
- Product Support Advisor - Mechanical Systems
- Mechanical Technical Advisor - Fleet Vehicles
- Master Technician
- Workshop Supervisor or Controller
- Senior HGV Technician
- Hydraulics and Lifting technical support
- Industrial vehicle maintenance
If you would like to learn more about the Heavy Plant and HGV Technical Support role then apply now.
HGV and Heavy Plant Technical Support in Halifax employer: Vantage Recruitment
Contact Detail:
Vantage Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV and Heavy Plant Technical Support in Halifax
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heavy plant and HGV industry. Let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your knowledge of hydraulic, electrical, and mechanical systems. Being able to demonstrate your expertise during interviews can really set you apart from the competition.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it’s the best way to ensure your application gets seen by the right people. Let’s get you started on this exciting journey!
We think you need these skills to ace HGV and Heavy Plant Technical Support in Halifax
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read through the job description carefully. It’s packed with details about what we’re looking for and what you’ll be doing, so understanding it will help you tailor your CV and cover letter effectively.
Tailor Your CV: When crafting your CV, highlight your relevant experience in heavy plant, HGVs, or mechanical engineering. Use keywords from the job description to show us that you’re a perfect fit for the role. Don’t forget to mention any hands-on experience with fault finding and repair!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the Heavy Plant and HGV Technical Support role and how your background makes you the ideal candidate. Keep it concise but engaging, and let your personality come through.
Apply Through Our Website: Once you’ve polished your CV and cover letter, head over to our website to submit your application. Applying directly through our site ensures that your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Vantage Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant and HGVs. Be ready to discuss specific hydraulic, electrical, and mechanical systems you've worked with. This will show that you’re not just a paper expert but someone who can genuinely help field engineers troubleshoot.
✨Showcase Your Experience
Prepare to share examples from your past roles where you’ve successfully diagnosed and resolved issues. Highlight any experience with specific vehicles like cranes or excavators, as this will resonate well with the interviewers and demonstrate your hands-on expertise.
✨Practice Problem-Solving
Expect some scenario-based questions where you’ll need to think on your feet. Practise explaining how you would approach diagnosing a fault over the phone or email. This will help you convey your thought process clearly and show your ability to support engineers remotely.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team. Inquire about the types of technical challenges the team faces or how they track recurring issues. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.