Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, solving problems and ensuring smooth order processes.
- Company: Join a dynamic branding team focused on quality and collaboration.
- Benefits: Enjoy 23 days holiday, healthcare, and a competitive salary of £26-28k.
- Why this job: Make a real impact while growing your skills in a fast-paced, supportive environment.
- Qualifications: Ideal for those who thrive in varied settings and love building relationships.
- Other info: Step into a role where your attention to detail and customer-first mindset truly matter.
The predicted salary is between 26000 - 28000 £ per year.
Customer Service Advisor, Castle Donington Monday to Friday £26-28k Are you ready to become the go-to person customers rave about? If you love solving problems, keeping things running smoothly, and making people smile, then this Customer Service Advisor within the branding team role could be your perfect match. As a Customer Service Advisor, you\’ll be at the heart of the customer experience. From first enquiry to final delivery, you\’ll take ownership of every step – making sure branded orders are placed, tracked, and delivered with precision and care. You won\’t just be answering phones – you\’ll be: Preparing quotes with pricing and lead times Advising on product features and technical options Entering orders accurately and following branding instructions Coordinating with suppliers to align artwork and timelines Keeping customers informed and reassured every step of the way Every day brings something new, and you\’ll be supported by a close-knit team that\’s all about collaboration, quality, and getting things done. This Customer Service Advisor role is perfect for someone who: Thrives in a fast-paced, varied environment Loves taking initiative and solving problems Enjoys working with people and building relationships Wants to grow their skills in branding, product knowledge, and client management You\’ll be the vital link between customers, the branding team, and operations – making sure everything runs like clockwork. And with 23 days holiday, healthcare, and a salary of £26,000-£28,000, you\’ll be well rewarded for your hard work. If you\’re ready to make a real impact as a Customer Service Advisor we\’d love to hear from you. Step into a role where your attention to detail and customer-first mindset truly matter. Apply now and become our clients next Customer Service Advisor
Customer Service Advisor employer: Vantage Recruitment
Contact Detail:
Vantage Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the branding industry and the specific products offered by the company. Understanding the nuances of branding will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your problem-solving skills by role-playing common customer scenarios. This will prepare you to handle inquiries confidently and show potential employers that you can think on your feet.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
✨Tip Number 4
Demonstrate your enthusiasm for customer service by preparing examples of how you've gone above and beyond for customers in the past. This will highlight your proactive attitude and commitment to delivering exceptional service.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills like problem-solving, communication, and teamwork, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've solved problems or improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as attention to detail, initiative, and the ability to work in a fast-paced environment. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Customer Service Advisor.
How to prepare for a job interview at Vantage Recruitment
✨Show Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to think on your feet and provide solutions that keep customers happy.
✨Demonstrate Your Attention to Detail
Since accuracy is key in this role, be ready to discuss how you ensure precision in your work. Mention any tools or methods you use to keep track of orders and details.
✨Emphasise Your Teamwork Abilities
This position involves collaboration with various teams. Share experiences where you've worked effectively with others to achieve a common goal, showcasing your interpersonal skills.
✨Research the Company and Its Products
Familiarise yourself with the company's branding and product offerings. Being knowledgeable about what they do will show your genuine interest and help you answer questions more confidently.
