At a Glance
- Tasks: Support daily operations, manage customer queries, and assist sales teams in a friendly environment.
- Company: Join a stable SME known for quality products and excellent customer service.
- Benefits: Enjoy a competitive salary, 35 days holiday, Bupa Healthcare, and pension.
- Other info: Transport is essential due to the village location.
- Why this job: Be a key player in a small team where your contributions truly matter.
- Qualifications: Detail-oriented, organised, with Microsoft Office and CRM experience.
Monday to Friday, 9am - 5pm, Castle Donington / Lockington based. £29-32k (transport essential due to location). FTC 12 month Contract.
If you are looking to work in a small friendly environment where your input and help is invaluable, and where you can get involved in the day-to-day workings of a high-end specialist, then this could be the perfect role for you.
You would be working with a stable SME who prides themselves on the quality of their products, and your customer service skills and attention to detail will be utilised on a daily basis.
We would love to hear from you if you are:
- Detail-oriented and highly organised
- Have a good working knowledge of Microsoft Office packages, and previous experience using CRM systems
- Comfortable liaising with customers, suppliers and internal personnel on a daily basis
- Able to think on your feet and be proactive
The role of Sales / Office Administrator is varied, and you will play a pivotal part in the running of the office. You will be involved in:
- Answering customer queries by telephone, email and live webchat function
- Processing orders and managing call-off schedules
- Providing support to the retail and project sales teams
- Writing up quotes onto official documents for customers
- Planning company trips to the Head Office in Europe
- Ordering office supplies as required
- Undertaking ad hoc research projects at the request of management
- Responding to aftersales queries in a timely and professional manner
- Formatting and distributing weekly reports for customers
- Processing monthly accounts statements and highlighting overdue invoices
- Booking in weekly deliveries with customers and couriers
You will be rewarded with a competitive salary, 35 days holiday, Bupa Healthcare and Pension.
Apply now if you would like further information and feel that this role is just what you are looking for. Please be aware that as it is based in a village location, you would need your own transport.
Administrator in Castle Donington employer: Vantage Recruitment
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