At a Glance
- Tasks: Manage vehicle downtime and ensure efficient repairs in a fast-paced fleet environment.
- Company: Join a dynamic Fleet Management team based in Bolton.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Work from home with a supportive team and great career advancement potential.
- Why this job: Be the key player in keeping our fleet moving and enhancing customer service.
- Qualifications: Experience in fleet or automotive sectors with strong data and communication skills.
The predicted salary is between 31650 - 31650 £ per year.
Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting.
As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet.
This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment.
What you'll be doing as Maintenance Controller:
- Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets
- Acting as the central liaison between suppliers, customers and internal departments
- Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken
- Managing supplier relationships to promote value for money and service efficiency
- Ensuring vehicle off road issues are escalated within the correct timeframes
- Taking ownership of daily, weekly and monthly VOR reporting
- Presenting VOR data and providing meaningful insight into performance, trends and root causes
- Using R2C to resolve repair delays, cost queries and live operational issues
- Identifying VOR trends and recommending practical solutions
- Reviewing repairs and costs to identify what may be covered under manufacturer warranty
- Analysing monthly cost savings and sharing insight with your line manager and the wider business
- Supporting accurate and timely administration in line with SLA and KPI requirements
- Monitoring processes and identifying areas for improvement
- Keeping up to date with manufacturer technical updates
- Managing weekly trackers and store queries
- Supporting other areas of the team where required
What we're looking for:
- Fleet, automotive, transport or refrigeration industry experience
- Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role
- Strong knowledge of R2C
- Good warranty knowledge would be highly beneficial
- Strong Excel skills and confidence working with data and reporting
- Good IT skills, including Microsoft Office
- Excellent written and verbal communication skills
- Strong customer service and relationship-building skills
- A methodical, organised and systematic approach
- The ability to prioritise, meet deadlines and work through issues efficiently
- Strong attention to detail
- A self-motivated approach, with the ability to work well from home
This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business.
Maintenance Controller in Astley employer: Vantage Recruitment
Join a dynamic Fleet Management team in Bolton as a Maintenance Controller, where your expertise will be valued and rewarded. We offer a supportive work culture that prioritises employee growth, with opportunities for professional development and a focus on teamwork. Enjoy the flexibility of a home-based role while contributing to meaningful projects that keep our fleet operational and efficient.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Controller in Astley
✨Tip Number 1
Network like a pro! Reach out to your connections in the fleet, automotive, or transport industries. You never know who might have a lead on a Maintenance Controller role or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Prepare to discuss your experience with vehicle downtime and supplier management. Show them how your calm and organised approach can keep their fleet moving smoothly.
✨Tip Number 3
Don’t forget to showcase your data skills! Be ready to talk about how you've used Excel and R2C in past roles to analyse costs and improve processes. This will highlight your ability to make informed decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Maintenance Controller in Astley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in fleet management or similar roles. We want to see how your background aligns with the Maintenance Controller position, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to managing vehicle downtime and supplier relationships, as these are key aspects of the role.
Show Off Your Data Skills:Since this role involves a lot of data analysis, make sure to mention your Excel skills and any experience you have with reporting. We love candidates who can use data to drive decisions, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Vantage Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of fleet management, especially in areas like vehicle downtime and repair progression. Familiarise yourself with R2C and any relevant warranty processes, as these will likely come up during the interview.
✨Showcase Your Data Skills
Since this role involves a lot of data analysis, be prepared to discuss your experience with Excel and how you've used data to drive decisions in previous roles. Bring examples of reports you've created or insights you've provided that led to cost savings or improved efficiency.
✨Communication is Key
As a Maintenance Controller, you'll be liaising with suppliers, customers, and internal teams. Practice articulating how you've successfully managed relationships in the past, and be ready to demonstrate your excellent written and verbal communication skills.
✨Problem-Solving Mindset
This role requires a proactive approach to problem-solving. Think of specific challenges you've faced in previous positions and how you overcame them. Be ready to share these examples to show that you can handle the fast-paced environment of fleet management.