RPA & Process Improvement Lead in Birmingham

You lead end-to-end process improvement. You examine how work happens today, break it into clear steps, and assess where delays, risks or manual effort sit. You bring teams together in workshops to map the current state and agree future state designs that use digital tools, automation and better workflow. You translate these designs into functional specifications that developers can use, and you partner with them through build, test and delivery. You assess impacts across people, systems and controls. You help teams adopt new processes in a practical and measured way. You use process mapping, structured analysis, clear documentation and strong communication to help the organisation operate with greater accuracy and speed.

You support process improvement activities by mapping how work is done today and helping senior analysts develop future-state designs. You document process flows, develop precise requirements and contribute to workshops. You analyse data that helps show where problems or inefficiencies occur. You assist in preparing specifications for automation or PowerPlatform builds. Your work underpins decisions about what to improve, automate, and redesign. Strong documentation, communication and attention to detail help you succeed in this role.

You design the technical foundations for automation. You assess the feasibility of automating processes, define solution architecture and set development standards. You lead developers through build, test and deployment. You work closely with business analysts and infrastructure teams to ensure solutions are secure, reliable and scalable. You handle complex technical decisions and mentor junior developers. You ensure automation integrates well with wider systems and delivers value. You bring technical expertise, problem solving and a clear understanding of enterprise environments.

Opportunities across multiple roles depending on your background, skills and interests. Exposure to large-scale transformation and automation programmes in a tier-1 financial institution. Chance to grow, specialise or lead. Support, training, and professional development.

You build and test automated processes. You work with business analysts to understand steps, rules and scenarios. You support the production of design documents, conduct unit testing, and support user testing. You maintain existing automations and troubleshoot issues. You learn platform standards and gain hands‑on experience within a structured delivery team.

You design and develop business applications using Power Apps, Power Automate, and Dataverse. You convert user needs into simple and reliable apps with clear interfaces and smooth workflows. You integrate with data sources and services such as SharePoint, SQL and APIs. You test and optimise your solutions and provide support to users after deployment. You ensure applications are well‑structured, easy to use, and built on sound design principles. Strong PowerPlatform skills, problem solving and an interest in user experience are important in this role.

You support the development of Power Apps, flows, and data connections. You build simple features, update interfaces and handle unit testing. You learn data modelling, UI patterns and integration basics under the guidance of senior developers. You document your work and support the rollout of applications. Logical thinking, curiosity and attention to detail help you grow in this role.

You lead the people side of change. You build change strategies that support major process and technology improvements. You know who the key stakeholders are, how changes impact each group and what readiness looks like. You coordinate communications, plan training and help teams understand new ways of working. You track adoption and address resistance. You focus on making change practical, clear and sustainable. Strong stakeholder engagement, planning and communication skills sit at the heart of this role.

You support change initiatives with clear communication and structured training. You prepare written materials, user guides, and e‑learning. You help coordinate training sessions and gather feedback. You assist with impact assessments and track adoption progress. You ensure people know what is changing, why it matters and how to work in the new environment. Strong writing skills, organisation and attention to detail help you deliver effective change support.

What we look for in our consultants:

• Strong analytical skills.
• Ability to communicate clearly with stakeholders at all levels.
• Practical thinking and a solutions‑oriented mindset.
• For technical roles: experience or interest in automation tools, low‑code platforms, process design.
• For change roles: good organisational, communication and stakeholder management capabilities.
• Adaptability, eagerness to learn and work in a dynamic, regulated environment.

Vantage Point Global (VP) is a talent consultancy established in 2014 to support top‑tier clients in building their talent pipeline. VP provides opportunities for all, hiring exceptional, diverse talent who are supported and developed throughout their career journey at VP, enabling them to be highly effective in their roles. We partner with our clients to create opportunities for individuals to launch into fulfilling and rewarding careers in the industries we serve and deliver a future‑ready workforce to our clients. Our unique model delivers continuous formal training, personal development and mentoring to create a driven, highly‑calibre, highly skilled workforce that is empowered to add value to our clients from the outset. Our head office is in London, but we work with clients globally. We currently have teams in London, Manchester, Newcastle, Belfast, Warsaw, Wroclaw and are expanding into the US and Asia. Vantage Point Global is a fully committed inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation.