At a Glance
- Tasks: Coordinate parts sales and provide excellent customer service in a dynamic dealership environment.
- Company: Join Vantage, a leading motor group representing top brands like Toyota and Lexus.
- Benefits: Enjoy 30 days holiday, competitive salary, and exclusive discounts for family and friends.
- Other info: Smart appearance and passion for customer service are essential for success.
- Why this job: Be part of a progressive team with opportunities for personal growth and development.
- Qualifications: Previous motor industry experience and a full clean UK Driving Licence required.
The predicted salary is between 31689 - 31689 £ per year.
New opportunity not to be missed! Vantage are looking for a Parts Advisor to join our team based in Toyota Blackburn. In return you will receive a competitive starting salary of £31,689.10 per annum including OTE plus excellent benefits!
At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.
What benefits we offer our employees:
- Preferential rates for servicing / repairs on your family and friend's cars
- 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
- Enhanced Maternity and Paternity package
- Parking onsite
- Specsavers vouchers
- Access to a membership with shopping discounts
- Contributory workplace pension scheme
As for training and development you will be enrolled on to all courses relevant to you and your role. As your career progresses, we offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth.
About the Role
In this customer facing role you will plan and co-ordinate the dealership’s Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order to gain a good understanding of the customer’s needs and be able to guide them towards the product that will best meet their needs and requirements.
You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.
To be considered for this role you must have previous motor industry experience.
Our ideal Parts Advisor
To be successful in this role you will:
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product they require.
- Have gained experience in stock ordering and stock intake in a similar customer facing role.
- You must hold a full clean UK Driving Licence.
Sound Interesting? If you think you’ve got what it takes and would like to join our progressive motor group as a Parts Advisor, please click 'Apply’ now.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Parts Advisor - Toyota in Preston employer: Vantage Motor Group
Vantage is an exceptional employer, offering a vibrant work culture in the heart of Blackburn, where employees are valued and supported in their professional growth. With competitive salaries, generous holiday allowances, and a commitment to training and development, Vantage ensures that every team member has the opportunity to thrive while enjoying unique benefits like preferential rates for family car servicing and a contributory pension scheme. Join us to be part of a dynamic team that prioritises customer satisfaction and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Toyota in Preston
✨Tip Number 1
Get to know the company! Research Vantage and Toyota, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the brand.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you meet the team. It shows you’re serious about the role and respect the company culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Parts Advisor - Toyota in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight your motor industry experience and any customer service skills that show you can build rapport with customers. We want to see how you can meet the needs of our customers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering great customer service and how you can exceed customer expectations. Let us know why you’re the perfect fit for Vantage!
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience in stock ordering and customer-facing roles. We love seeing how your past experiences can contribute to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Vantage Motor Group
✨Know Your Parts
Familiarise yourself with the parts and accessories relevant to Toyota vehicles. Being able to discuss specific products and their benefits will show your passion for the role and impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight your ability to build rapport and understand customer needs, as this is crucial for a Parts Advisor.
✨Dress to Impress
Make sure you present yourself smartly and professionally. First impressions matter, especially in a customer-facing role, so dress appropriately to reflect the brand's image.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
