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- Tasks: Deliver top-notch customer service and manage vehicle servicing schedules.
- Company: Join Vantage, a leading motor group representing top brands like Toyota.
- Benefits: Competitive salary, 30 days holiday, staff discounts, and enhanced family leave.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in a similar role and a full UK Driving Licence required.
The predicted salary is between 28090 - 36890 £ per year.
New opportunity not to be missed! Vantage are looking for a Service Advisor to join our team based in Toyota Leeds. In return you will receive a competitive salary of £28,090.45 per annum, up to £36,890.45 (Dependant on experience) including OTE with excellent benefits!
This is a full time role and typically you will be expected to work Monday to Friday and alternative Saturday mornings on a rota basis.
What benefits we offer our employees:
- Preferential rates for servicing / repairs on your family and friend’s cars
- 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
- Enhanced Maternity and Paternity package
- Staff Car Scheme
- Access to a membership with shopping discounts
- Contributory workplace pension scheme
Our ideal Service Advisor will:
- Have previous experience in a similar role.
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
- Be able to work under your own initiative as well as part of a bigger team and co-ordinate workshop activity to deliver agreed work.
- You must hold a full clean UK Driving Licence.
About the Role
This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs. You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.
Sound Interesting? If you think you’ve got what it takes and would like to join our progressive motor group as a Service Advisor please click 'Apply’ now.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Service Advisor - Toyota in Leeds employer: Vantage Motor Group
Contact Detail:
Vantage Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Toyota in Leeds
✨Tip Number 1
Get to know the company! Research Vantage and Toyota, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience and how it relates to the Service Advisor role. Highlight your customer service skills and any specific achievements that demonstrate your ability to exceed expectations.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Advisor - Toyota in Leeds
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience you have as a Service Advisor or in a similar role. We want to see how your background aligns with what we're looking for, so don’t hold back on those relevant skills!
Be Personable: Since this role is all about customer service, let your personality shine through in your application. We’re looking for someone who can build relationships, so a friendly tone can go a long way in your written application.
Tailor Your Application: Take the time to tailor your application to Vantage and the specific role. Mention our values and how you can contribute to our team. We love seeing candidates who’ve done their homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vantage Motor Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Toyota vehicles and the services they offer. Familiarise yourself with common customer queries and how to address them. This will show that you're not just passionate about cars but also ready to provide top-notch service.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your commitment to the role and the company’s values. Remember, you’re aiming to be the face of Vantage, so look the part!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to build relationships and understand customer needs. This is crucial for a Service Advisor role, so make sure to emphasise your passion for delivering excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.