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- Tasks: Welcome customers and manage service bookings while providing expert advice.
- Company: Join Vantage Toyota, a top-performing and customer-centric centre.
- Benefits: Earn up to £35,784.10 with great holiday and training opportunities.
- Why this job: Be part of a supportive team and make a real difference in customer service.
- Qualifications: Passion for customer service and excellent communication skills required.
- Other info: Enjoy career development and a vibrant work culture.
The predicted salary is between 26984 - 35784 £ per year.
Location: Vantage Toyota Knaresborough
Salary: Up to £26,984.10 basic | OTE up to £35,784.10 per annum (dependent on experience)
Job Type: Full-Time, Permanent
Overview
Join One of Toyota’s Top Performing & Most Customer-Centric Centres. Vantage Toyota Knaresborough is part of the award-winning Vantage Motor Group, a business recognised across the Toyota network for its commitment to excellence, customer care, and high performance. We pride ourselves on delivering exceptional service and building long-term customer relationships.
We’re now looking for a Service Advisor to join our friendly, customer-focused Aftersales team. If you’re organised, professional, and enjoy helping people, this could be your perfect next step.
What You’ll Be Doing
- Welcoming customers and managing service bookings in a professional, efficient manner
- Advising customers on recommended repairs, services, and estimated costs
- Upselling genuine Toyota parts, accessories, and value-added services
- Keeping customers updated throughout their vehicle’s journey in our workshop
- Liaising with technicians to ensure smooth and timely job completion
- Processing invoices and payments accurately and efficiently
- Providing a warm, helpful, and consistent customer experience every time
What We Offer You
- Basic salary up to £26,984.10 (dependent on experience)
- On-target earnings up to £35,784.10
- 30 days holiday (inclusive of bank holidays), rising to 33 with length of service
- Full manufacturer and in-house training through the Toyota Academy
- Career development opportunities within one of the UK’s most successful dealer groups
- Contributory workplace pension scheme
- Retail and lifestyle discount membership
- Preferential servicing and repair rates for your vehicle and those of family / friends
- A supportive and welcoming team culture
Coaching & Development
As part of our commitment to your success, you’ll receive tailored coaching, regular one-to-ones, and access to structured learning through the Toyota Academy. Whether you’re experienced or new to the role, we’ll give you the tools and support to develop your career and thrive in a fast-paced, rewarding environment.
Our Core Values Drive Everything We Do:
- Do what’s right
- See it through
- Take pride
- Be better
- Work together
These values shape how we treat our customers, support our team, and work together every day.
What We’re Looking For
- A genuine passion for customer service
- Excellent communication, organisation, and time management skills
- The ability to multitask in a busy environment
- A proactive, can-do attitude
- A full UK driving licence
If you’re ready to deliver exceptional service and be part of a Centre that’s With You All The Way, apply today and join one of the most successful Toyota teams in the UK.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Closing Date: 03 / 02 / 2026
Location: Vantage Toyota Knaresborough
Department: Aftersales
City: Knaresborough
Country: United Kingdom
Service Advisor - Toyota in Knaresborough employer: Vantage Motor Group
Contact Detail:
Vantage Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Toyota in Knaresborough
✨Tip Number 1
Get to know the company! Research Vantage Toyota Knaresborough and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to interact with customers regularly. Role-play with a friend or family member to get comfortable explaining services and upselling parts in a friendly, approachable manner.
✨Tip Number 3
Be proactive! When you apply through our website, follow up with a quick email or call to express your enthusiasm for the role. It shows initiative and keeps you on their radar!
✨Tip Number 4
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks effectively. Highlighting your ability to multitask in a busy environment will resonate well with the team at Vantage Toyota.
We think you need these skills to ace Service Advisor - Toyota in Knaresborough
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their experience exceptional, so share any relevant experiences that highlight your skills.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Service Advisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Professional and Organised: Your written application is your first impression, so keep it neat and professional. Structure your application clearly, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate—submit your application today!
How to prepare for a job interview at Vantage Motor Group
✨Know Your Stuff
Familiarise yourself with Toyota's values and the specific services they offer. Being able to discuss how you align with their commitment to customer care will show that you're genuinely interested in the role.
✨Practice Makes Perfect
Prepare for common interview questions related to customer service and problem-solving. Think of examples from your past experiences where you've gone above and beyond for a customer, as this is key for a Service Advisor.
✨Dress to Impress
Make sure to dress professionally for the interview. A smart appearance reflects your seriousness about the position and aligns with the professional image that Vantage Toyota upholds.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team culture or opportunities for growth within the company. It shows you're engaged and thinking about your future there.
