At a Glance
- Tasks: Lead and motivate the aftersales team to deliver top-notch customer service.
- Company: Join Vantage, a progressive motor group with a passion for quality service.
- Benefits: Earn up to £58,000 plus bonuses, 30 days leave, and great career development.
- Other info: Dynamic role with opportunities for personal growth and training.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Experience in management, excellent communication skills, and a full UK driving licence.
The predicted salary is between 58000 - 58000 £ per year.
New opportunity not to be missed! Vantage are looking for an Aftersales Manager to join our team based in Toyota Wakefield. In return you will receive a competitive salary of up to £58,000 per annum inclusive of OTE and excellent benefits!
Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for an experienced and customer focused Aftersales Manager to join our team at Vantage Toyota Wakefield.
Role Overview
This is an exciting and challenging role. Reporting to the Centre Principal, you will be responsible for leading and motivating the aftersales team by personally demonstrating and encouraging the skills and behaviours associated with the company and manufacturer's brand values. Customer engagement will be at the forefront of everything you do, as well as encouraging your team to perform in a busy, pressurised environment while maintaining high customer standards. You will be responsible for all aftersales/service activity to deliver profitability and customer satisfaction, working with teams across the centre and other dealerships to provide a seamless service to customers. This is a full-time role and typically you will be expected to work between 8:30am and 5:30pm, Monday to Friday, with alternate Saturdays.
Responsibilities
- Present strong management and coaching skills gained in a similar role and environment.
- Possess excellent communication, negotiation and presentation skills.
- Hold the ability to multi-task and work well in a fast-paced environment producing great results of outstanding customer service and selling.
- Hold a full clean UK driving licence.
What we offer – Aftersales Manager
As well as a stable career, we offer a competitive salary package subject to experience, consisting of a basic salary and bonus to reward your performance, which can be increased as you progress your career. We offer fantastic opportunities to develop with the brand but also within the Vantage group by providing training and an environment where we encourage personal growth. We offer 30 days annual leave (including bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
If you think you’ve got what it takes and would like to join our progressive motor group as an Aftersales Manager, please click "Apply" now.
No terminology in the advertisement you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Aftersales Manager - Toyota in Wakefield employer: Vantage Motor Group Limited
Vantage Toyota Wakefield is an exceptional employer that prioritises employee development and customer satisfaction. With a competitive salary package, generous annual leave, and a supportive work culture, we empower our Aftersales Managers to thrive in their roles while fostering personal growth through training opportunities. Join us in a dynamic environment where your contributions are valued and rewarded, making a meaningful impact on our customers' experiences.
Contact Details:
Vantage Motor Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager - Toyota in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Vantage. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching Vantage and Toyota's values. Show us how your experience aligns with their commitment to customer service and team motivation. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to discuss your management style and how you’ve led teams in high-pressure environments. We want to hear about your successes and how you can bring that energy to our aftersales team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Vantage family as an Aftersales Manager.
We think you need these skills to ace Aftersales Manager - Toyota in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Aftersales Manager role. Highlight your management and coaching skills, as well as any customer service achievements that show you can thrive in a busy environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about aftersales and how your previous experiences align with our values at Vantage. Keep it engaging and personal!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Vantage Motor Group Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Toyota's brand values and the specific aftersales services they offer. This will show that you’re genuinely interested and prepared to lead the team effectively.
✨Showcase Your Leadership Skills
Be ready to discuss your previous management experiences. Prepare examples of how you've motivated teams in high-pressure environments and how you’ve maintained customer satisfaction while achieving results.
✨Engage with Customer Service Scenarios
Think of a few challenging customer service situations you’ve faced in the past. Be prepared to share how you handled them and what the outcomes were, as this will highlight your problem-solving skills and customer focus.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also helps you gauge if Vantage is the right fit for you. Consider asking about their approach to team development and customer engagement strategies.
