At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle scheduling at Vantage Toyota.
- Company: Join a leading motor group with a strong reputation in Yorkshire and Lancashire.
- Benefits: Competitive salary, 30 days holiday, staff car scheme, and pension contributions.
- Other info: Opportunities for personal growth and supported training available.
- Why this job: Be part of a dynamic team and grow your career in the automotive industry.
- Qualifications: Passion for customer service and a full clean UK Driving Licence required.
The predicted salary is between 36889 - 36889 € per year.
New opportunity not to be missed! Vantage are looking for a Service Administrator to join our team based in Toyota and Lexus Leeds. In return you will receive a competitive salary of up to £36,889.10 per annum including OTE plus excellent benefits!
At Vantage we have built carefully on our success and we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia, Citroen and Skoda. Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for a customer focused Service Administrator to join our team at Vantage Toyota Preston.
About the Role
This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs. You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions. This is a full time role and typically you will be expected to work 42.5 hours Monday to Friday and alternative Saturdays on a rota basis.
Our ideal Service Administrator
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
- Be able to work under your own initiative as well as part of a bigger team and coordinate workshop activity to deliver agreed work.
- You must hold a full clean UK Driving Licence.
What we offer our Service Administrator
As well as a stable career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career. We offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth. We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
If you think you’ve got what it takes and would like to join our progressive motor group as a Service Administrator please click 'Apply' now.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Service Administrator - Toyota employer: Vantage Motor Group Limited
Vantage is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and employee development. Located in Leeds, our Service Administrators benefit from a competitive salary, generous holiday allowance, and opportunities for career progression within a supportive environment. Join us to be part of a team that values your contributions and fosters personal growth while representing prestigious brands like Toyota and Lexus.
Contact Detail:
Vantage Motor Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - Toyota
✨Tip Number 1
Get to know the company! Research Vantage and their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think about specific examples from your past experiences that demonstrate your skills and how you can exceed customer expectations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Administrator - Toyota
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Administrator role. Highlight your customer service experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering great customer service and how you can exceed customer expectations. Let us know why you're excited about joining Vantage!
Showcase Your Initiative:In your application, mention times when you've taken the initiative in previous roles. We love candidates who can work independently and as part of a team, so share examples that demonstrate this ability.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vantage Motor Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Administrator at Vantage. Familiarise yourself with Toyota and Lexus vehicles, as well as the services they offer. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to build relationships and exceed expectations.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only shows that you take the opportunity seriously but also aligns with the professional image Vantage wants to project to its customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
