At a Glance
- Tasks: Lead and motivate the aftersales team to deliver top-notch customer service.
- Company: Join Vantage, a progressive motor group with a passion for quality service.
- Benefits: Earn up to £58,000 plus bonuses, 30 days leave, and great career development.
- Other info: Enjoy a supportive culture that encourages personal growth and training.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Strong management skills and a full UK driving licence required.
The predicted salary is between 58000 - 58000 £ per year.
New opportunity not to be missed! Vantage are looking for an Aftersales Manager to join our team based in Toyota Morecambe. In return you will receive a competitive salary of up to £58,000 per annum inclusive of OTE and excellent benefits!
Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for an experienced and customer focused Aftersales Manager to join our team at Vantage Toyota Morecambe.
About the Role
This is an exciting and challenging role. Reporting to the Centre Principal, you will be responsible for leading and motivating the aftersales team by personally demonstrating and encouraging the skills and behaviours associated with the company and manufacturer's brand values. Customer engagement will be at the forefront of everything you do as well as encouraging your team to deliver in a busy pressurised environment and maintaining high customer standards. You will be responsible for all aftersales/service activity to deliver profitability and customer satisfaction, working with teams across the centre and other dealerships to provide a seamless service to customers. This is a full time role and typically you will be expected to work between 8:30am and 5:30pm Monday to Friday, alternate Saturdays.
To be successful in this role you will:
- Present strong management and coaching skills gained in a similar role and environment
- Possess excellent communication, negotiation and presentation skills
- Have the ability to multi-task and work well in a fast-paced environment producing great results of outstanding customer service and selling
- Hold a full clean UK driving licence
What we offer our Aftersales Manager
As well as a stable career, we offer a competitive salary package subject to experience, consisting of a basic salary and bonus to reward your performance, which can be increased as you progress your career. We offer fantastic opportunities to develop with the brand but also within the Vantage group by providing training and an environment where we encourage personal growth. We offer 30 days annual leave (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
If you think you’ve got what it takes and would like to join our progressive motor group as an Aftersales Manager, please click 'Apply' now.
Aftersales Manager - Toyota in Morecambe employer: Vantage Motor Group Limited
Vantage Toyota Morecambe is an exceptional employer that prioritises employee development and customer satisfaction. With a competitive salary package, generous annual leave, and a supportive work culture, we empower our Aftersales Managers to thrive in their roles while fostering personal growth through training opportunities. Join us in a dynamic environment where your contributions are valued and rewarded.
Contact Details:
Vantage Motor Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Aftersales Manager - Toyota in Morecambe
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Vantage. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching Vantage and Toyota's values. Show us how your experience aligns with their commitment to customer service and team leadership. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to discuss your management style and how you motivate teams in a fast-paced environment. We want to hear about your successes and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Vantage family as an Aftersales Manager.
We think you need these skills to ace Aftersales Manager - Toyota in Morecambe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Aftersales Manager role. Highlight your management and coaching skills, as well as any customer service achievements that show you can thrive in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Vantage's values. Don’t forget to mention your experience in aftersales and your commitment to customer satisfaction.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Vantage!
How to prepare for a job interview at Vantage Motor Group Limited
✨Know Your Stuff
Before the interview, make sure you research Vantage and Toyota thoroughly. Understand their values, customer service approach, and what makes them stand out in the automotive industry. This will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As an Aftersales Manager, you'll need to demonstrate strong management and coaching skills. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you motivate others in a busy environment.
✨Practice Your Communication
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as engaging and professional.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Vantage. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
