At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle scheduling and estimates.
- Company: Join Vantage, a leading motor group with a passion for quality service.
- Benefits: Competitive salary up to £36,889.10, 30 days holiday, and career development opportunities.
- Other info: Enjoy a supportive environment that encourages personal growth and training.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Smart appearance, confident, and a full clean UK Driving Licence required.
The predicted salary is between 36889 - 36889 € per year.
New opportunity not to be missed! Vantage are looking for a Service Administrator to join our team based in Toyota and Lexus Leeds. In return you will receive a competitive salary of up to £36,889.10 per annum including OTE plus excellent benefits!
At Vantage we have built carefully on our success and we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia, Citroen and Skoda. Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for a customer focused Service Administrator to join our team at Vantage Toyota Preston.
About the Role
This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs. You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions. This is a full time role and typically you will be expected to work 42.5 hours Monday to Friday and alternative Saturdays on a rota basis.
Our ideal Service Administrator
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
- Be able to work under your own initiative as well as part of a bigger team and coordinate workshop activity to deliver agreed work.
- You must hold a full clean UK Driving Licence.
What we offer our Service Administrator
As well as a stable career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career. We offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth. We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
If you think you’ve got what it takes and would like to join our progressive motor group as a Service Administrator please click 'Apply' now.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Service Administrator - Toyota in Leeds employer: Vantage Motor Group Limited
Vantage is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and employee development. Located in Leeds, our Service Administrators benefit from a competitive salary, generous holiday allowance, and opportunities for career progression within a supportive environment. Join us to be part of a dynamic team where your contributions are valued and rewarded.
Contact Detail:
Vantage Motor Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - Toyota in Leeds
✨Tip Number 1
Get to know the company! Research Vantage and their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Vantage. Plus, it shows your initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Vantage family.
We think you need these skills to ace Service Administrator - Toyota in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Administrator role. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering great customer service and how you can contribute to our team at Vantage. Keep it friendly and professional!
Showcase Your Enthusiasm:We love candidates who are genuinely excited about the role! Let your personality come through in your application. Share why you want to work with us at Vantage and what makes you a great addition to our team.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at Vantage Motor Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Administrator at Vantage. Familiarise yourself with Toyota and Lexus services, as well as the importance of customer service in the automotive industry. This will help you answer questions confidently and show your genuine interest in the position.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your enthusiasm for the role and shows that you take the opportunity seriously. Remember, you're aiming to fit into a team that values professionalism and customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you handled difficult situations or exceeded customer expectations. This will demonstrate your ability to build relationships and understand customer needs, which is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the company and helps you determine if it’s the right fit for you.
