Site Service Technician
West Midlands
Up to 45k + car
Responsible for the efficient maintenance and servicing of UV Disinfection Systems on site in the Severn Trent Water network.
Key Accountabilities
- To undertake planned & reactive calibrations, servicing, maintenance and repairs on UV Disinfection Systems to the company's high standard.
- To undertake fault finding tasks and rectify in a responsive efficient manner.
- To undertake and provide a service on the Company's emergency/out of hours “Call Out Rota” for our Client in the Severn Trent area.
- Provide good liaison / communication and provide positive feedback between site and office staff.
- To record all data from site, which is relevant on-site report forms along with photographic evidence.
- Be a responsible representative at site assuring all works is carried out to a high standard in a safe manner promoting good customer relations.
- Assist the UV Team Leader & Site Services Co-Ordinator in the planning of works under the UV Contract for upcoming activities, ensuring that materials and equipment are optimised for upcoming scopes of work.
- Lead excellent working practices, including:
- Health, safety & environmental compliance.
- Data protection & information security.
- Customer focus.
- Team Behaviour.
- Housekeeping.
- Continuous improvement.
- Compliance with the Company's Business Quality Management System.
- To assume other responsibilities as required and work with colleagues to further the good performance of the Company.
- To always abide by the Company's Culture and Values.
- Maintain a 'site diary' detailing activities and key events during the course of your activities. Share the diary with your work planner / manager as required.
- Where testing is required, accurately record on relevant documentation.
- Ensure that the site, equipment and vehicles are exceptionally clean, maintained and orderly. In particular, ensure that test equipment, tools, apparatus and cabling do not present a hazard. Where applicable, barrier-off areas and ensure that only authorised and competent persons are present within the work area.
- Demonstrate strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and personnel. Work hard and diligently to provide exceptional customer service.
Essential skills
- At least 3 years of relevant/similar site work experience within a customer-based or customer focused environment.
- Experience on UV Reactors & Disinfection systems, relatable experience can be considered.
- Electrical / Commissioning background preferred, with demonstrable fault diagnosis and repair capability.
- Good IT skills.
- Knowledge of the Water Industry.
- Solid report writing skills.
- Health and Safety awareness.
Qualifications
- Apprenticeship served in a relevant Electrical / Mechanical / Instrumentation discipline (Electrical preferred).
- City & Guilds NVQ Level 3 in relevant discipline.
- Certificate of Testing & Inspection 18th Edition (or working towards).
- ECS Card (Gold) or equivalent
