At a Glance
- Tasks: Guide customers in finding innovative tech solutions and ensure their success.
- Company: Join a dynamic tech company focused on customer-centric solutions.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and teamwork.
- Why this job: Be a key player in shaping solutions that make a real impact.
- Qualifications: 5+ years in technical roles, strong communication skills, and cloud platform experience.
The predicted salary is between 60000 - 80000 £ per year.
Requirements:
- Must be able to work in our London or Dublin office 3 days a week (Tuesday, Wednesday and Thursday).
- Have 5+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title, including previous B2B SaaS experience.
- Strategic Problem Solver: Possess deep technical proficiency to identify and validate technical, operational, and business pain points, driving clarity on solution requirements.
- Exceptional Communicator: Exhibit outstanding communication, storytelling, and active listening abilities, capable of delivering tailored, high-impact demonstrations that reinforce the sales narrative.
- Customer-Centric Advocate: Lead with empathy and curiosity, focusing on strategic discovery to uncover the why and urgency behind customer needs and tying every technical detail to measurable buyer impact.
- Collaborative Deal Shaper: Work in lockstep with Account Executives on deal strategy, proactively strengthening qualification and guiding stakeholders toward alignment on a clear delivery path.
- Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture.
- Be detail-oriented and organized, with strong project management skills.
- Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills.
- Be familiar with REST API development and service integrations is a plus.
- Ideally have prior experience in the cybersecurity space.
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
What the job involves:
- As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution.
- You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success.
- Serve as a strategic sales partner, owning the technical relationship with prospects and customers.
- Strategic Discovery and Deal Qualification: Partner with Account Executives to uncover technical, operational, and business pain points, validating use cases and aligning solutions to measurable customer impact and urgency.
- Secure the Solution Win and Alignment: Validate technical feasibility, drive clarity on success criteria, and guide stakeholders toward a shared vision for the end-to-end solution.
- High-Impact Technical Validation: Deliver tailored, narrative-driven demonstrations that showcase how Vanta solves the customer's specific problem. Validate the feasibility of standard and semi-complex integrations and confirm alignment with customer environments, workflows, and architectures.
- Solution Strategy and Deal Shaping: Partner with the Account Executive to align the customer's success criteria with Vanta's unique strengths, proactively surface technical risks, and propose clear pathways to ensure focused deal progression and mutual success.
- Post-Sale Handoff and Continuity: Ensure a seamless transition to the post-sales team by creating and completing a handoff document that captures the finalized solution design, expectations, and any known risks or constraints.
- Cross-Functional Feedback: Act as a trusted technical voice, listening carefully to customers to provide structured market feedback to the Product team to prioritize functionality and drive sales opportunities.
- Support customers throughout their trial process with Vanta.
- Cultivate an environment of teamwork, openness, creativity, and continuous improvement.
Solutions Engineer (Upmarket, Pre-Sales, EMEA, German Speaker) employer: Vanta
At Vanta, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in our London and Dublin offices. As a Solutions Engineer, you'll benefit from a supportive environment that prioritises employee growth, with opportunities to enhance your technical skills while working closely with a talented sales team. Our commitment to customer-centric solutions and the use of cutting-edge technology ensures that you will find meaningful and rewarding work that makes a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (Upmarket, Pre-Sales, EMEA, German Speaker)
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly articulate how your skills align with their needs. Tailor your message to highlight your experience as a solutions engineer and how you can solve their specific problems.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your hands-on experience with cloud platforms and scripting languages. Prepare some examples of how you've used these skills to drive customer success in previous roles – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Solutions Engineer role!
We think you need these skills to ace Solutions Engineer (Upmarket, Pre-Sales, EMEA, German Speaker)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Engineer role. Highlight your relevant experience in B2B SaaS and any technical skills that match our requirements. We want to see how you can bring value to our team!
Showcase Your Communication Skills:As a Solutions Engineer, communication is key! Use your application to demonstrate your storytelling abilities and how you've effectively communicated complex technical concepts in the past. We love seeing examples of how you've engaged with customers.
Highlight Problem-Solving Experience:We’re looking for strategic problem solvers! In your application, share specific instances where you've identified and addressed customer pain points. This will show us your ability to drive clarity and deliver viable solutions.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Vanta
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around cloud platforms like AWS, Google Cloud, and Microsoft Azure. Be ready to discuss how you've used these technologies in past roles and how they can solve specific customer problems.
✨Master the Art of Storytelling
As a Solutions Engineer, your communication skills are key. Prepare to share compelling stories about how you've successfully addressed customer pain points in the past. Tailor your examples to highlight your strategic problem-solving abilities and how they led to measurable outcomes.
✨Showcase Your Customer-Centric Approach
During the interview, demonstrate your empathy and curiosity by discussing how you uncover customer needs. Share specific instances where you’ve aligned technical solutions with business objectives, showing that you understand the importance of a customer-centric mindset.
✨Collaborate Like a Pro
Highlight your experience working closely with Account Executives and other teams. Discuss how you’ve shaped deals collaboratively and ensured alignment on delivery paths. This will show that you’re not just a technical expert but also a team player who drives success together.
