At a Glance
- Tasks: Support Vanta employees with tech needs and enhance their overall experience.
- Company: Join a kind and talented team at Vanta, focused on security and trust.
- Benefits: Enjoy competitive salary, comprehensive health benefits, and generous PTO.
- Other info: Work in a hybrid setting with opportunities for growth and learning.
- Why this job: Make a real impact by improving employee technology experiences across global teams.
- Qualifications: Experience in IT operations, customer service mindset, and familiarity with SaaS tools.
The predicted salary is between 60000 - 80000 £ per year.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As a Senior IT Operations Engineer, you’ll be responsible for supporting our fleet of Vantan’s with their day-to-day technology needs, as well as work to set up processes and workflows to enhance the overall employee experience at Vanta. Reporting to the Corporate Engineering Manager, this position is responsible for maintaining quality services and driving change for the business across our international offices.
The Corporate Engineering (CE) team is an employee-facing team with a mission to provide Vantan’s with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are. This role will be the first point of contact for our international Vantan’s and ensure that every Vantan gets the support they need regardless of their timezone.
What you’ll do as a Senior IT Operations Engineer at Vanta:
- Serve as a senior regional owner for IT operations in London, supporting day-to-day employee needs including onboarding, offboarding, access management, and asset lifecycle management.
- Act as a reliable point of contact for international Vantans, ensuring consistent support across time zones in partnership with the global EE team.
- Help define, implement, and evolve IT policies, standards, and best practices with a focus on security, usability, and scalability.
- Design and improve operational workflows that are repeatable, well-documented, and aligned with company security requirements.
- Manage installations, upgrades, and configurations for company-owned devices, primarily macOS.
- Partner cross-functionally with People, Security, Workplace, and other teams to identify gaps, propose solutions, and deliver improvements.
- Contribute to team-wide initiatives by sharing knowledge, mentoring more junior teammates, and participating in operational planning.
- Build strong, trusted relationships with stakeholders by proactively identifying opportunities to improve the employee technology experience.
- Create and maintain clear, high-quality documentation to support scale, consistency, and shared ownership across the team.
How to be successful in this role:
- Communicate clearly and confidently, translating complex technical concepts into approachable, actionable guidance.
- Bring a strong customer-service mindset and a bias toward thoughtful, reliable execution.
- Have hands-on experience administering SaaS tools such as Google Workspace, with an understanding of how to scale them in growing organizations.
- Demonstrate solid knowledge of identity and access management best practices (experience with Okta strongly preferred).
- Be comfortable supporting macOS environments and managing a distributed device fleet (Jamf experience is a plus).
- Collaborate effectively within a globally distributed team, valuing shared standards, documentation, and peer support.
- Take ownership while remaining a strong team player—seeking input, sharing context, and helping others succeed.
- Thrive in fast-paced, high-growth environments with evolving priorities and imperfect information.
- Operate with autonomy and sound judgment, knowing when to lead and when to ask for input.
- Ability to work in our London office in a hybrid setting (3 days per week).
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
What you can expect as a Vanta’n:
- Industry-competitive salary and equity.
- 100% covered medical, dental, and vision benefits with dependents coverage.
- 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive).
- Health & wellness stipend.
- Remote workspace stipend.
- Commuter benefits for team members who attend the office.
- Pension matching.
- 25 days of PTO per year and unlimited sick time.
- 8 company paid holidays.
- Virtual team building activities, lunch and learns, and other company-wide events!
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta: We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous—not just a point-in-time check—is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust—all in a way that's real-time and transparent.
Senior IT Operations Engineer, Corporate Engineering in London employer: Vanta
Contact Detail:
Vanta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Operations Engineer, Corporate Engineering in London
✨Tip Number 1
Network like a pro! Reach out to current or former Vanta employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior IT Operations Engineer role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT operations and security. Think about how your past experiences align with Vanta's mission of trust and security. We want to see how you can contribute to enhancing the employee experience!
✨Tip Number 3
Show off your problem-solving skills during the interview. Be ready to discuss specific challenges you've faced in IT operations and how you tackled them. Vanta values a customer-service mindset, so highlight your ability to support users effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior IT Operations Engineer, Corporate Engineering in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior IT Operations Engineer role. Highlight your relevant experience with SaaS tools, macOS environments, and any customer service skills that align with what Vanta is looking for.
Showcase Your Communication Skills: Since this role involves translating complex tech concepts into simple terms, demonstrate your communication prowess in your application. Use clear language and examples that show how you've effectively communicated in past roles.
Emphasise Team Collaboration: Vanta values teamwork, so be sure to mention any experiences where you’ve successfully collaborated with cross-functional teams. Share specific instances where your contributions made a difference in team projects or initiatives.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Vanta
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially SaaS tools like Google Workspace and identity management systems like Okta. Brush up on your macOS support skills too, as you'll be managing a distributed device fleet.
✨Showcase Your Customer Service Skills
Vanta values a strong customer-service mindset, so be ready to share examples of how you've provided exceptional support in previous roles. Think about times when you went above and beyond to help users with their tech needs.
✨Communicate Clearly and Confidently
Practice explaining complex technical concepts in simple terms. During the interview, aim to demonstrate your ability to translate jargon into actionable guidance that anyone can understand, which is crucial for supporting international Vantans.
✨Demonstrate Your Collaborative Spirit
Vanta operates in a globally distributed team, so highlight your experience working cross-functionally. Share specific instances where you’ve partnered with other teams to identify gaps and implement solutions, showing that you value teamwork and shared success.