Revenue Operations Manager, Post Sales Strategy & Operations in London

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Revenue Operations Manager supporting Vanta’s EMEA Post Sales organisation, you will play a critical role in driving operational excellence across our renewals, expansion, and customer retention business in the region. This role is focused on partnering directly with EMEA Account Management and Customer Success leadership to scale post-sales operations, improve forecasting rigor, drive operational consistency, and support strategic initiatives that help accelerate net revenue retention across EMEA.

You will act as a strategic and operational partner to regional leadership, helping the business scale efficiently while improving visibility into performance, pipeline health, customer retention trends, and operational execution. This individual will work cross-functionally with GTM Operations, Systems, Analytics, Finance, and global post-sales leaders to identify opportunities for process improvement, operational scale, and business growth.

This is a hybrid role with Tuesday-Thursday in office to collaborate in person. Some quarterly travel expected between both Dublin/London offices to support both the AM and CS teams.

What you’ll do:

• Serve as the primary strategic and operational partner to EMEA Post Sales leadership across Account Management and Customer Success.
• Own regional forecasting support and pipeline governance across renewals, expansions, churn, and retention motions.
• Drive operational cadences and business rhythms, including forecast reviews, pipeline inspections, QBR support, and performance analysis.
• Analyze regional business performance and identify trends across retention, expansion, churn, ASPs, attainment, and productivity metrics.
• Build and maintain dashboards, reporting, and operational frameworks that improve visibility into EMEA business health and performance.
• Partner closely with Systems, Analytics, Finance, and global GTM Operations teams to improve workflows, automate processes, and enhance scalability.
• Support territory planning, account segmentation, book management, and operational planning initiatives across EMEA.
• Identify operational inefficiencies and proactively drive process improvements that improve team effectiveness and customer outcomes.
• Partner with front line managers and leadership teams to reinforce operational consistency, forecasting accuracy, and process adherence.
• Support strategic initiatives tied to post-sales growth, retention, customer lifecycle management, and organizational scale.
• Act as a trusted advisor to regional leadership by delivering actionable recommendations grounded in data and operational insights.
• Help align global post-sales operational strategies while accounting for regional business nuances within EMEA.

How to be successful in this role:

• At least 4+ years of proven experience in Revenue Operations, Business Operations, Strategy & Operations, or GTM Operations within a high-growth SaaS environment.
• Strong business acumen and understanding of SaaS post-sales motions, including renewals, expansion, churn mitigation, and net revenue retention.
• Experience supporting international or regional GTM organizations, preferably within EMEA.
• Strong analytical and problem-solving capabilities with the ability to turn ambiguous business challenges into actionable recommendations.
• Excellent stakeholder management and communication skills with experience influencing front line managers and senior leadership.
• Experience supporting forecasting processes, pipeline management, and recurring revenue businesses.
• Advanced proficiency in Excel/Google Sheets with strong experience analyzing and synthesizing large datasets.
• Strong Salesforce reporting and dashboard-building experience.
• Ability to balance strategic thinking with operational execution and day-to-day support.
• Experience partnering cross-functionally with Finance, Systems, Analytics, and GTM leadership teams.
• Strong organizational skills with the ability to manage multiple projects and competing priorities simultaneously.
• Experience driving operational change management initiatives across GTM teams.
• Passion for operational excellence, scalability, and continuous improvement.
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Preferred Qualifications:

• Experience supporting Account Management, Customer Success, or Post Sales organizations.
• Experience working in a global SaaS company with distributed GTM teams.
• Familiarity with BI tools such as Looker, Tableau, or Sigma.
• Experience with territory planning, segmentation, or capacity modeling.
• Experience building stakeholder trust and driving adoption of global processes.

What you can expect as a Vanta’n:

• Industry-competitive salary and equity.
• 100% covered medical, dental, and vision benefits with dependents coverage.
• 16 weeks paid Parental Leave for all new parents.
• Health & wellness stipend.
• Remote workspace, internet, and mobile phone stipend.
• Commuter benefits for team members who attend the office.
• Pension matching.
• 25 days of Annual Leave per year and unlimited sick time.
• 8 company-paid holidays.
• Virtual team building activities, lunch and learns, and other company-wide events!
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney.

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.