At a Glance
- Tasks: Provide top-notch customer service and support in a dynamic office environment.
- Company: Join a well-established manufacturing company in High Wycombe.
- Benefits: Earn £15.52 per hour with school-friendly hours and potential for permanent role.
- Other info: Enjoy a varied role with opportunities to learn and grow.
- Why this job: Perfect for organised individuals who thrive in fast-paced settings.
- Qualifications: Experience in customer service and administration, plus strong communication skills.
Customer Service & Administration Assistant (Part-Time)
High Wycombe
£15.52 per hour
16 hours per week (Monday to Thursday, 10:00am - 2:00pm)
Temporary to Permanent
Vanta Staffing is recruiting on behalf of a well-established manufacturing company in High Wycombe for a Customer Service & Administration Assistant. This is a fantastic opportunity to join a successful manufacturing business offering school-friendly hours with the potential for a permanent position.
Working closely with three managers, you\'ll enjoy a varied role where every day is different. This position would suit someone who is organised, proactive and thrives in a fast-paced office environment.
Duties will include:
- Providing excellent customer service over the phone and via email
- Processing and entering customer orders
- Chasing outstanding orders and updating customers
- Coordinating logistics and deliveries
- Preparing commercial invoices
- Prioritising new customer (NPI) orders
- Liaising with production and management teams
- General administration and office support
The ideal candidate will have:
- Previous customer service and administration experience
- Manufacturing or production office experience (preferred)
- Excellent written and verbal communication skills
- Strong attention to detail
- Good maths and numerical skills
- Confidence using Microsoft Excel, Outlook and email
- Excellent organisational skills
- The ability to work independently and use initiative
- A proactive attitude and willingness to learn
- The ability to work efficiently in a busy, fast-paced environment
Benefits
Customer Service & Administration Assistant (Part-Time) in High Wycombe employer: Vanta Staffing
Vanta Staffing is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive pay rates and the potential for temp-to-perm opportunities, drivers can expect to grow their careers while making meaningful contributions to the healthcare sector through reliable deliveries to hospitals in the South East.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Administration Assistant (Part-Time) in High Wycombe
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Vanta Staffing and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Vanta Staffing and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Vanta Staffing.
Get Familiar with Our Brand:Before applying, take some time to learn about Vanta Staffing and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Vanta Staffing
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Vanta Staffing.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Vanta Staffing will surely appreciate.
