Service and MOT Administrator Location: Thame Job Type: Permanent Salary: £33,000 Monday – Friday, 40 hours per week, 8am – 5pm About the Role Vanta Staffing is seeking a highly organised and approachable Service and MOT Administrator to join our client’s welcoming team. In this pivotal role, you will be the central point of contact within the workshop, ensuring seamless communication between customers and technicians. You will coordinate vehicle bookings, oversee servicing schedules, and ensure timely vehicle handovers. If you excel at organisation, enjoy engaging with people, and thrive on maintaining efficient operations, we would love to hear from you. Key Responsibilities Booking and Scheduling: Manage the workshop diary, arrange MOTs and service appointments, and prepare daily job cards for technicians, primarily for HGVs and vans within a large fleet. Customer Service: Respond promptly to telephone and email enquiries, provide accurate price quotations, and keep customers informed about the status of their vehicles. Compliance Monitoring: Maintain detailed records of vehicle histories and issue timely reminders for upcoming MOTs and service deadlines. Operational Support: Assist with ordering necessary vehicle parts and coordinate vehicle drop-offs and collections. Invoicing: Process customer payments, manage basic billing documentation, and support warranty claim procedures. Person Specification Exceptional Organisational Skills: Capable of managing multiple bookings and a busy schedule with ease. Excellent Communication: Clear, friendly telephone manner and the ability to explain information simply and effectively to customers. Proficient IT Skills: Comfortable using email, spreadsheets, and garage management systems. Team-Oriented: Willing to collaborate and assist colleagues to ensure smooth workshop operations. Previous experience in the automotive or garage sector is advantageous but not essential; comprehensive training will be provided. What We Offer Permanent contract Company pension scheme Comprehensive training How to Apply Please click "Apply Now" to submit your CV along with a brief cover letter outlining why you are an excellent fit for this role
Admin (MOT and Service) in Thame employer: Vanta Staffing Limited
Vanta Staffing Limited is an excellent employer, offering a supportive work culture that values safety and efficiency in the vital role of delivering pharmaceutical equipment to hospitals. Employees benefit from competitive salaries, opportunities for career progression, and the chance to make a meaningful impact in the healthcare sector while working in the vibrant location of Slough.
