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- Tasks: Build strong customer relationships and deliver exceptional service in a fast-paced environment.
- Company: Employee-owned business with a People First philosophy and a commitment to growth.
- Benefits: Be part of a supportive team culture with opportunities for personal and professional development.
- Other info: Dynamic workplace focused on innovation and continuous improvement.
- Why this job: Join a trusted industry leader and make a real impact on customer satisfaction and sales.
- Qualifications: Experience in internal sales or customer service, with strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is proud to operate with a genuine People First philosophy and Employee Ownership model, helping to deliver exceptional customer service across the business. With six locations nationwide and a team of approximately 150 co-owners, they supply Mechanical Services Contractors, Commercial Fire Sprinkler Contractors, Dry and Wet Riser Contractors, and Residential Fire Contractors throughout the UK. Their commitment to service excellence and next-day delivery has helped establish them as a trusted industry leader.
Due to continued growth, they are now seeking an enthusiastic and committed Internal Sales Advisor to join their busy Customer Services team in High Wycombe. As a fully employee-owned business, every individual has a genuine stake in the company’s success. Employees are encouraged to think like owners, with a culture built around growth, innovation, investment and continuous improvement. This approach has supported impressive growth over the past 23 years and created a positive environment where people are proud to work.
The Role
As an Internal Sales Advisor, you will play a key role in developing strong customer relationships while delivering an outstanding level of service. Your responsibilities will include processing customer orders, preparing quotations and managing enquiries efficiently and professionally. Working closely with the wider branch team, you will ensure customers receive the highest standard of support while identifying opportunities to increase sales and strengthen customer partnerships. You will help maintain the company’s reputation as the supplier of choice within a highly competitive market. The High Wycombe branch is ambitious, fast-paced and commercially focused, offering a strong team culture and a shared commitment to growth and customer satisfaction.
Skills & Experience Required
- Previous experience within an internal sales, account management or commercially focused customer service role, ideally within the Mechanical Services sector.
- Comfortable working in a fast-paced, commercially driven environment alongside Commercial Leads and branch teams.
- Proven ability to manage and grow customer accounts, building long-term relationships and identifying opportunities to maximise revenue.
- Confident in proactively engaging customers, influencing decisions, handling objections and converting opportunities into sales.
- Driven, resilient and motivated by achieving results within a competitive market.
- Strong relationship-building skills with the ability to balance excellent customer service alongside commercial objectives.
- Commercially aware, with the confidence to challenge, question and advise customers effectively.
- Adaptable and solutions-focused, with the ability to manage changing priorities.
- Excellent communication and interpersonal skills, with the ability to build strong relationships both internally and externally.
Internal Sales Advisor employer: Vanta Staffing Limited
Contact Detail:
Vanta Staffing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Advisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Internal Sales Advisor role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and what makes you a great fit for the role. Keep it engaging and confident!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, you’ll be part of a company that values its employees and encourages growth!
We think you need these skills to ace Internal Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to our People First philosophy.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in internal sales or customer service. We love seeing how your skills align with our commitment to exceptional customer service and growth.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us see how you can contribute to our ambitious team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Internal Sales Advisor position in High Wycombe.
How to prepare for a job interview at Vanta Staffing Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company’s People First philosophy and their employee ownership model. Understanding their commitment to service excellence and how they operate will help you align your answers with their values.
✨Showcase Your Sales Skills
Prepare specific examples from your previous experience that demonstrate your ability to manage customer accounts and grow relationships. Be ready to discuss how you've identified sales opportunities and converted them into results, as this is crucial for the Internal Sales Advisor role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide relevant answers but also show your potential employer that you value communication and are keen on understanding their needs.
✨Be Ready to Discuss Challenges
Think of a few challenges you've faced in previous roles, especially in fast-paced environments. Be prepared to explain how you handled these situations, as demonstrating resilience and adaptability will resonate well with the company’s culture of growth and continuous improvement.