Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer complaints via email and ensure smooth returns process.
- Company: Supportive recruitment agency located in High Wycombe.
- Benefits: Salary between £26,000 to £28,000, on-site parking, and career growth opportunities.
- Why this job: Join a friendly team and enhance your communication skills while helping customers.
- Qualifications: Strong written communication skills and an organised, calm approach.
- Other info: Training provided to help you excel in your role.
The predicted salary is between 26000 - 28000 £ per year.
A recruitment agency is hiring an Online Customer Service & Returns Coordinator in High Wycombe. The role involves managing customer complaints mainly via email, working in a supportive environment with on-site parking.
Candidates should have strong written communication skills and a calm, organized approach. The salary ranges from £26,000 to £28,000 per annum, dependent on experience. Training and career growth opportunities are also offered.
Online Customer Care & Returns Specialist - Mon-Fri in High Wycombe employer: Vanta Staffing Limited
Contact Detail:
Vanta Staffing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Customer Care & Returns Specialist - Mon-Fri in High Wycombe
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they handle customer service can give you a leg up. Plus, it shows you're genuinely interested in the role!
✨Tip Number 2
Practice your written communication skills! Since this role involves managing customer complaints mainly via email, being clear and concise is key. Try drafting responses to common customer queries to get into the groove.
✨Tip Number 3
Show off your calm and organised approach during the interview. Use examples from past experiences where you successfully handled difficult situations. This will demonstrate that you’re the right fit for the supportive environment they offer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Online Customer Care & Returns Specialist - Mon-Fri in High Wycombe
Some tips for your application 🫡
Show Off Your Writing Skills: Since this role is all about managing customer complaints via email, make sure your written communication shines. Use clear, concise language and keep it professional yet friendly. We want to see how you can connect with customers through your words!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience and skills. We love seeing candidates who understand what we’re looking for and can demonstrate their fit for the role.
Keep It Organised: Just like in the job, your application should be well-organised. Use headings, bullet points, and a clean layout to make it easy for us to read. A tidy application reflects your calm and organised approach, which is exactly what we’re after!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Vanta Staffing Limited
✨Master Your Written Communication
Since the role heavily involves managing customer complaints via email, practice your written communication skills. Prepare examples of how you've effectively resolved issues in writing, and be ready to demonstrate your ability to convey empathy and clarity.
✨Stay Calm Under Pressure
The job requires a calm and organised approach, especially when dealing with complaints. Think of scenarios where you successfully handled stressful situations and be prepared to discuss them. This will show that you can maintain composure and professionalism.
✨Know the Company and Its Values
Research the recruitment agency and understand their mission and values. This knowledge will help you tailor your answers to align with what they stand for, showing that you're genuinely interested in being part of their team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, training opportunities, and career growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
