At a Glance
- Tasks: Deliver exceptional customer service and inspire your team on the shop floor.
- Company: Join the Vans family, part of a global apparel company with a purpose.
- Benefits: Enjoy 50% staff discounts, tailored training, and a supportive work culture.
- Other info: Flexible hours and opportunities for career growth in a diverse environment.
- Why this job: Be part of a dynamic team that values creativity and authenticity.
- Qualifications: 1+ year retail experience and a passion for fashion and customer interaction.
The predicted salary is between 10 - 12 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We’re looking for a resourceful Sales Specialist (perm, part-time 30hr) to join our Vans team based in Clarks Village. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
How you’ll make a difference:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist:
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Sales Specialist (part-time 30hr) in Wales employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialist (part-time 30hr) in Wales
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vans' social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a memorable shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the Vans brand. It’s a great way to demonstrate your passion for fashion and your understanding of their style.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Specialist (part-time 30hr) in Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Vans brand shine through! We want to see how much you love interacting with customers and your passion for fashion and retail.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced shop floor environment. We’re looking for someone who can set a great example for the team, so showcase your hands-on mentality!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they align with our guiding principles like integrity and empathy.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Vans
✨Know Your Brand
Before the interview, dive deep into Vans' history, values, and current trends. Understanding the brand's ethos will help you connect with the interviewers and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations and turned them into positive outcomes, as this is crucial for a Sales Specialist.
✨Be Ready to Discuss Teamwork
Since you'll be inspiring junior associates, think of times when you've successfully worked in a team. Share how you supported others and contributed to a positive work environment, aligning with the company's focus on collaboration.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Inquire about training opportunities or how the team maintains high merchandising standards, demonstrating your eagerness to learn and grow.