Store Supervisor

Store Supervisor

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
  • Company: Join Vans, a part of VF, promoting active lifestyles and creativity.
  • Benefits: Enjoy 50% staff discounts, career growth, and tailored training opportunities.
  • Why this job: Be part of a fun, inclusive culture that values your input and development.
  • Qualifications: Retail experience preferred; strong communication skills and a passion for service are essential.
  • Other info: Flexible hours required; commitment to diversity and equal opportunities.

The predicted salary is between 24000 - 36000 £ per year.

Store Supervisor

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor (perm, full-time) to join our Vans team based in Manchester Trafford.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and Fun. And most of all, we are a family.

Let’s talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

How you’ll make a difference

In this entry level management position, you will assist the Store and Assistant Store Manager by:

  • Supporting the management team to drive sales and profitability

  • Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready

  • Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines

  • Ensuring operational policies and procedures are respected

  • Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

  • You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.

  • You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible

  • You have experience in opening and closing a store, taking responsibility and being in charge when necessary

  • Ideally you come from a retail background with some fashion or lifestyle experience

  • You have excellent written and verbal communication in English (another language is a plus but not necessary)

  • You are proficient in the use of MS Office and different POS systems

  • You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:

  • Career ownership, enabling you to build your knowledge and experience across different brands

  • A supportive feedback-based culture where respect and integrity guide us in what we do

  • Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity.

We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

#LI-FM1

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Store Supervisor employer: Vans

Vans, part of the VF family, is an exceptional employer that prioritises employee growth and a vibrant work culture in Manchester Trafford. With a commitment to sustainability and active lifestyles, we offer comprehensive benefits including a competitive salary, generous staff discounts, and tailored training opportunities, all within a supportive environment that values diversity and authenticity.
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Contact Detail:

Vans Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Supervisor

✨Tip Number 1

Familiarise yourself with Vans' brand values and culture. Understanding their commitment to sustainability and community will help you connect with the team during your interview and show that you're aligned with their mission.

✨Tip Number 2

Prepare examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Think about specific situations where you successfully drove sales or improved customer service, as these will resonate well with the hiring managers.

✨Tip Number 3

Showcase your passion for retail and customer service during any interactions with the team. Whether it's through networking or during the interview, expressing your enthusiasm for the role and the brand can set you apart from other candidates.

✨Tip Number 4

Be ready to discuss how you would maintain visual merchandising standards in the store. Having a clear understanding of what makes a store visually appealing and how it impacts sales will demonstrate your readiness for the Store Supervisor role.

We think you need these skills to ace Store Supervisor

Leadership Skills
Customer Service Excellence
Sales Skills
Coaching and Mentoring
Visual Merchandising
Retail Operations Knowledge
Communication Skills
Team Motivation
Problem-Solving Skills
Flexibility and Adaptability
Experience with POS Systems
MS Office Proficiency
Time Management
Understanding of KPIs

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail and any leadership roles you've held. Emphasise your ability to drive sales and provide excellent customer service, as these are key aspects of the Store Supervisor role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Vans brand and its values. Mention specific examples of how you've motivated teams or improved customer experiences in previous roles to demonstrate your fit for the position.

Showcase Communication Skills: Since excellent communication is crucial for this role, ensure that your application reflects your written and verbal skills. Use clear, concise language and check for any grammatical errors before submitting.

Highlight Flexibility and Availability: Mention your willingness to work weekends, evenings, and holidays, as this is an important requirement for the Store Supervisor position. This shows your commitment and readiness to meet the demands of the job.

How to prepare for a job interview at Vans

✨Show Your Passion for Customer Service

As a Store Supervisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to ensure a great customer experience in your previous roles.

✨Demonstrate Leadership Skills

Highlight your experience in coaching and motivating teams. Discuss specific instances where you led a team to achieve sales targets or improved customer service, showcasing your hands-on mentality.

✨Understand the Brand's Values

Familiarise yourself with Vans' mission and values. During the interview, express how your personal values align with theirs, particularly around sustainability and community, to show you're a good cultural fit.

✨Prepare for Operational Questions

Expect questions about retail operations, such as managing store openings and closings or maintaining visual merchandising standards. Be ready to discuss your experience with these tasks and how you ensure compliance with policies.

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