At a Glance
- Tasks: Lead the team, drive sales, and ensure an amazing customer experience.
- Company: Join Vans, a part of the VF family, known for creativity and authenticity.
- Benefits: Competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Be a vital link in a fun, inclusive environment while developing your career.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Opportunities for growth and tailored training in a supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We're looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in our store in York. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How you'll make a difference
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand's visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store's KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What's in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you.
Store Supervisor employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Dive into Vans' values and mission, and think about how your own experiences align with them. This will help you connect on a personal level during the chat!
✨Tip Number 2
Practice your communication skills! As a Store Supervisor, you'll need to motivate your team and engage with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your retail experience! Be ready to share specific examples of how you've driven sales or improved customer service in past roles. This will demonstrate your hands-on mentality and passion for delivering fantastic experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Vans family. Let’s get you that interview!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with people and creating a fantastic customer experience.
Tailor Your CV: Make sure to customise your CV to highlight your relevant retail experience and skills. Mention any previous roles where you've led a team or driven sales, as this will catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the Store Supervisor role. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vans
✨Know the Brand Inside Out
Before your interview, make sure you research Vans and its values. Understand their commitment to sustainability and active lifestyles. This will help you connect your personal values with the brand's mission during the interview.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others, especially in a retail environment.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail. Be prepared to discuss how you can contribute to achieving these goals and share any past experiences where you've met or exceeded targets.
✨Emphasise Customer Experience
Vans places a strong emphasis on customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your hands-on approach and how you create a fun and supportive environment for both customers and team members.