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For Companies At a Glance
- Tasks: Engage customers and provide exceptional service while maintaining store standards.
- Company: Join The North Face, a leader in sustainable and active lifestyles under the VF family.
- Benefits: Enjoy competitive salary, 50% staff discounts, and comprehensive well-being support.
- Why this job: Be part of a dynamic team that values curiosity, integrity, and personal growth.
- Qualifications: 1+ year retail experience, excellent communication skills, and a passion for fashion.
- Other info: Flexible hours with opportunities for career development in a diverse and inclusive environment.
The predicted salary is between 28800 - 42000 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for two resourceful Sales Specialists (fixed-term 12 months, full-time 40hr & part-time 30hr) to join our The North Face team based in Gloucester.
Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This purpose unites us and guides our work every day.
The North Face is the premier exploration company in the world. We spark curiosity, dare to disrupt, create communities, and lead with integrity. We are a community of explorers, constantly seeking new ideas, places, and people to connect with.
Let’s talk about the role! We believe our Sales Specialists have a great opportunity to develop their full potential. We offer the support of a global organization but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring all customers are treated with respect
- Developing thorough product knowledge and passing it on to junior associates
- Supporting onboarding of new starters
- Maintaining merchandising standards per brand guidelines
- Staying updated with current trends and market position
- Following operational procedures in store and stock room
- Supporting opening and closing processes occasionally
What makes you the perfect Sales Specialist?
- You love interacting with customers and set a great example with your hands-on mentality, enthusiasm, and passion for delivering excellent customer experiences.
- You have a positive, can-do attitude, facing all situations in the store confidently.
- You are passionate about our brand, fashion, and retail.
- You have at least 1+ year experience on a fast-paced shop floor, ideally in fashion or lifestyle retail.
- You have excellent communication skills in both LANGUAGE and English.
- You are flexible to work weekends, evenings, and holidays as needed.
Moreover, you demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits supporting mental, physical, and financial well-being. Our total package includes competitive salary, bonus, pension scheme, and 50% staff discounts. Additionally, you will have:
- Career ownership to grow across different brands
- A supportive, respectful, and integrity-driven culture
- Tailored training from induction to ongoing development
Free to Be: We foster a culture of belonging, diversity, and authenticity. We are committed to an inclusive workplace that celebrates differences and supports accessibility for all, complying with ADA, AODA, WCAG 2.1 AA, and other regulations. For accommodations or questions, contact PeopleServices@vfc.com.
Sales Specialists (fixed-term 12 months, full-time & part-time 30hr) employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Specialists (fixed-term 12 months, full-time & part-time 30hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding their ethos and product range will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you provided exceptional service or resolved customer issues effectively.
✨Tip Number 3
Highlight your teamwork abilities. As a Sales Specialist, you'll be working closely with junior associates, so be ready to discuss how you've successfully collaborated in previous roles.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires working weekends and holidays, showing that you're adaptable can make you a more attractive candidate.
We think you need these skills to ace Sales Specialists (fixed-term 12 months, full-time & part-time 30hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Specialist position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Showcase Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail or customer service, particularly in fast-paced environments. Use specific examples to demonstrate your ability to provide excellent customer service and support team members.
Highlight Your Passion: Express your enthusiasm for The North Face brand and the retail industry in your application. Mention any personal experiences with the brand or your interest in outdoor activities, as this can resonate well with the hiring team.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Vans
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for The North Face and its values during the interview. Share personal experiences related to outdoor activities or fashion that align with the brand's mission, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure a positive shopping experience, as this is crucial for a Sales Specialist position.
✨Demonstrate Product Knowledge
Familiarise yourself with The North Face products and current trends in the retail market. Being able to discuss product features and benefits confidently will show that you're proactive and ready to educate customers and junior associates.
✨Emphasise Teamwork and Leadership
As a Sales Specialist, you'll be expected to inspire and support junior associates. Share examples of how you've worked effectively in a team and taken on leadership roles, even if informally, to showcase your ability to guide others.
