At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join the Vans team, part of a global apparel family.
- Benefits: Enjoy 50% staff discount, career growth, and tailored training.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Be part of a fun, inclusive culture while gaining retail experience.
- Qualifications: Passion for fashion and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate (fixed-term 3 months, part-time 20hr) to join our Vans team based in Swindon. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and fun. And most of all, we are a family.
Let’s talk about the role! We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference We expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room.
What makes you the perfect Sales Associate
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Sales Associate (fixed-term, part-time 20hr) employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (fixed-term, part-time 20hr)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Vans' history and values. This will not only help you answer questions but also show your passion for the brand. Plus, it’ll give you some great talking points!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can be super helpful to build your confidence.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the Vans style. It shows you understand the brand and are ready to represent it on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles!
We think you need these skills to ace Sales Associate (fixed-term, part-time 20hr)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with customers and your passion for our brand. A little personality goes a long way!
Tailor Your CV: Make sure to customise your CV for this specific role. Highlight any relevant experience or skills that align with what we’re looking for in a Sales Associate. It shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vans
✨Know the Brand Inside Out
Before your interview, make sure you research Vans thoroughly. Understand their products, values, and current trends in the market. This will not only show your passion for the brand but also help you answer questions about how you can contribute to delivering a memorable shopping experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it's a part-time job or a volunteer role, be ready to discuss how you handled challenging situations and ensured customers left happy. This aligns perfectly with the role's focus on delivering high levels of customer service.
✨Demonstrate Your Team Spirit
Vans values teamwork and a positive attitude. Think of instances where you worked well in a team or helped create a fun environment. Highlighting your ability to inspire others and maintain a hands-on mentality will resonate well with the interviewers.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with working hours, be prepared to discuss your availability. Show that you're open to working weekends, evenings, and holidays. This demonstrates your commitment to the role and willingness to adapt to the store's needs.