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- Tasks: Engage customers and deliver an unforgettable shopping experience as a Sales Associate.
- Company: Join Vans, part of the VF family, promoting sustainable lifestyles through iconic brands.
- Benefits: Enjoy 50% staff discounts, career growth opportunities, and a supportive culture.
- Why this job: Be part of a fun, inclusive team that values creativity and customer connection.
- Qualifications: Passion for retail and fashion; previous experience is a plus but not required.
- Other info: Flexible hours including weekends and holidays; embrace our guiding principles.
The predicted salary is between 28800 - 43200 £ per year.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We’re looking for a passionate Sales Associate (perm, full-time 40hr) to join our Vans team based in Oxford Street, London.
As a Sales Associate, you will inspire our customers, deliver excellent service, and help maintain the highest standards on our shop floor.
Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Vans is the original action sports footwear company rooted in authenticity and creativity. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and fun. And most of all, we are a family.
Let’s talk about the role!
We believe that our Sales Associates have a great opportunity to develop their full potential with us. We offer the support of a global organization but empower our people to take responsibility at store level.
How you’ll make a difference
We expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication skills in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
Previous experience is great but not necessary. What matters most is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.
Most companies say they offer a competitive salary, an amazing bonus and pension scheme, and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this, you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team, then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Sales Associate employer: Vans
Contact Detail:
Vans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Familiarise yourself with the Vans brand and its products. Understanding the brand's history, values, and current trends will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this will highlight your ability to deliver a memorable shopping experience.
✨Tip Number 3
Be prepared to discuss how you embody the company's Guiding Principles. Reflect on past experiences that demonstrate integrity, empathy, and perseverance, as these qualities are highly valued by Vans.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Sales Associate role entails. Highlight key responsibilities and required skills in your application to show that you are a perfect fit.
Tailor Your CV: Customise your CV to reflect your passion for customer service and retail. Include any relevant experience, even if it's informal, and emphasise your communication skills and enthusiasm for the brand.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the Vans brand. Mention specific examples of how you've provided excellent customer service in the past and how you embody the company's guiding principles.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Vans
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Vans and its products during the interview. Share any personal experiences you have with the brand, whether it's wearing their shoes or being part of the action sports community. This will demonstrate your genuine interest and alignment with the company's values.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will showcase your ability to create memorable shopping experiences, which is crucial for a Sales Associate role.
✨Research Current Trends
Stay updated on the latest fashion trends and how Vans fits into the market. Being knowledgeable about current styles and competitors will allow you to engage in meaningful conversations during the interview and show that you're proactive and informed.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding working hours. Share examples of how you've collaborated with others in previous roles and your willingness to adapt to the needs of the store, especially during busy periods like weekends and holidays.
