At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join The North Face, part of the global VF family.
- Benefits: Enjoy a 50% staff discount, competitive salary, and tailored training.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and inspire customers every day.
- Qualifications: No experience needed, just a positive attitude and love for retail.
The predicted salary is between 10 - 12 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!
We're looking for a passionate Sales Associate (perm, part-time 20hr) to join our The North Face team based in Clarks Village. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you'll make a differenceWe expect that our Sales Associates help deliver a memorable retail experience by:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand's place within the market
- Following all operational procedures in the store and in the stock room.
You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Part-Time Sales Associate — 50% Staff Discount employer: Vans
Join The North Face team in Clarks Village, where we empower our Sales Associates to deliver exceptional customer experiences while enjoying a supportive and inclusive work culture. With a generous 50% staff discount, tailored training opportunities, and a commitment to employee growth, we ensure that every team member can thrive both personally and professionally in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate — 50% Staff Discount
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into The North Face's mission and values. Show us that you're not just another candidate, but someone who genuinely connects with our purpose of promoting sustainable and active lifestyles.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your passion for helping customers. We want to see how you handle different situations, so be ready to share examples of how you've gone above and beyond in previous roles or even in everyday life.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the brand's style. This shows us that you understand our aesthetic and are excited about being part of the team. Plus, it gives you a chance to showcase your personal style!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the position and appreciate the opportunity to chat. Plus, it's a great chance to reiterate why you're the perfect fit for the Sales Associate role.
We think you need these skills to ace Part-Time Sales Associate — 50% Staff Discount
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with customers and your passion for our brand. A little personality goes a long way!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous retail or customer service experience, even if it's just a part-time gig. We appreciate the effort!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand who you are and what you bring to the table without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands. Plus, it shows you’re serious about joining our amazing team at The North Face!
How to prepare for a job interview at Vans
✨Know the Brand Inside Out
Before your interview, make sure you research The North Face thoroughly. Understand their products, values, and current trends in the outdoor apparel market. This knowledge will help you connect with the brand's mission and show your passion for their offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create memorable shopping experiences, which is key for a Sales Associate.
✨Emphasise Your Team Spirit
The role requires a hands-on mentality and teamwork. Be ready to discuss how you've collaborated with others in previous roles. Highlight your enthusiasm and how you can inspire your colleagues to maintain high standards on the shop floor.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an unhappy customer or managing stock during busy periods. Practise your responses to these scenarios, focusing on how you would act with integrity, empathy, and a positive attitude.
